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Charlie is a great and very knowledgeable representative of Point Bay. He is very respectful and polite.
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Charles was efficient, pleasant, courteous and exceptionally knowledgeable in his approach to my problem. He reflects very highly on the service of Point Bay Fuel and should be congratulated.
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Thank you, Thank you, Thank you!!! Top notch service from a top notch technician. Tom exemplifies what "Service" means. He did not just clean my system and run out the door, he examined all components of my system, identified what should be just cleaned or replaced based on the age and condition of the components. Some likely would have failed during the upcoming winter season had Tom not expertly performed the service. People like Tom are why we have been loyal Point Bay customers for over 15 years. You do things the right way. No one in the industry can match Point Bay's professionalism, service, and value!! Keep up the outstanding work
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a customer of point bay for over 35 years,never let me down,best service and most reliable company out there,thanks again point bay,keep up the good reputation!
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Fran is a great person and equally great employee for point Bay. He is personable, caring, and Has helped me understand the needs for service/ equipment in the future.
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Great service from Fran. Very knowledgeable and explains exactly what the problem is. He gave me sound advice on condensation also in a vaulted wall. In the future I will specifically ask for him if I have a heating/ac problem.
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Everything OK. Gave me straight answers to my questions and made recommendation regarding tank removal
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Will switch our home service from Sears to POINT BAY
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My air-conditioning broke on a very hot day and they came out and fixed it on the same day! Thank you so much Point Bay Fuel
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Maintenance Peerless oil fired hot water boiler. Service BurnhamAL50SL indirect fired hot water tank.
Fuel Delivery with service safety check.
Service call for long time gold contract customers.
Customer requested their annual maintenance which is included in their service contract. Service tech, Skip came out and cleaned up the boiler and made sure it was working efficiently for the customer.
Burnham oil boiler maintenance and safety check
Complete annual maintenance for Weil/McClain oil boiler.
Annual maintenance@valued long time customer. #goldcontract
Residential Heating Oil Delivery to our automatic delivery customer.
Replaced old Natural Gas Boiler with a new one
Customer called requesting an annual maintenance and cleaning on their Armstrong furnace. Service tech frank went out, and made sure customer's furnace was all cleaned up and working properly for the upcoming heating season.
Customer called Point Bay when their heating unit was making an unusual noise. Service tech Charlie was able to quickly identify a bolt on the motor that wiggled loose causing a noise from the oil burner. Charlie secured the bolt, and the noise stopped.
Mr. Macpherson called our emergency line over the weekend regarding no heat, Service tech Charlie quickly came out on Sunday to diagnose the problem for the customer - which was no power to the circulator from the aquastat relay, which service tech, Charlie was able to replace and get the unit up and running again.