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Fran was kind and knowledgeable. He got everything up and running in no time. I am grateful for his help. I am still chuckling at his analagy that my furnace is the equivalent of a car with 100,000 miles!
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Tom Szymanski is a true asset to Point Bay. His experience and knowledge are invaluable when advice is needed (which is what I needed this visit). He is courteous, thorough, and respectful of the customer. He explained what the issue was, and what would be needed to solve the problem in a cost effective, yet productive way. He explained why another solution to the problem would not be effective or practical.
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Service was complete in a very timely manner. Service man was polite and knowledgeable.
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Fran O’Brien spent a good deal of time cleaning and checking my AC and heating. He also gave me some very good info on getting my oil tank out of the ground. He is a true professional: competent, knowledgeable and very pleasant!
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Fran has been to my home for repairs and installs numerous times over the years. He is courteous and knowledgeable. He diagnoses the problem correctly and repairs the problem. He has never had to come back to repair the same issue.
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Went over and checked everything. Explained what he was doing and why
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