I have been with Point Bay Fuel since 1989. They have done all my heating and cooling most recently. I had to replace an old boiler with a new heat and hot water boiler as usual, Frank and Fran did an excellent job, Kevin Mitchell was very helpful with getting us in the right direction for a new unit. He seen the job all the way through and whenever I had a question, Kevin was there once again, I would like to say job well done to everyone involved.
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Point Bay fuel has been exceptional in providing us with heating fuel;maintenance;repairs(including an emergency repair); and updated service contracts. Outstanding customer service experience for 25 years.
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Charlie is a great and very knowledgeable representative of Point Bay. He is very respectful and polite.
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Charles was efficient, pleasant, courteous and exceptionally knowledgeable in his approach to my problem. He reflects very highly on the service of Point Bay Fuel and should be congratulated.
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Thank you, Thank you, Thank you!!! Top notch service from a top notch technician. Tom exemplifies what "Service" means. He did not just clean my system and run out the door, he examined all components of my system, identified what should be just cleaned or replaced based on the age and condition of the components. Some likely would have failed during the upcoming winter season had Tom not expertly performed the service. People like Tom are why we have been loyal Point Bay customers for over 15 years. You do things the right way. No one in the industry can match Point Bay's professionalism, service, and value!! Keep up the outstanding work
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a customer of point bay for over 35 years,never let me down,best service and most reliable company out there,thanks again point bay,keep up the good reputation!
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Fran is a great person and equally great employee for point Bay. He is personable, caring, and Has helped me understand the needs for service/ equipment in the future.
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Great service from Fran. Very knowledgeable and explains exactly what the problem is. He gave me sound advice on condensation also in a vaulted wall. In the future I will specifically ask for him if I have a heating/ac problem.
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Everything OK. Gave me straight answers to my questions and made recommendation regarding tank removal
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Converted customer from oil to gas, and installed a new ALTA combi boiler.
Installing new Roth Heating oil tank replacing old Granby single wall tank
Installed a new Carrier natural gas furnace and central air conditioning system.
Miscellaneous service and repair @warm air furnace.
Customer unfortunately had no heat, or hot water. With the help of another service Technician, we installed a 95% efficiency Navien combi unit.
converted customer from oil to gas and installed a 96% efficiency Bosch Furnace, and a Bosch heat pump with coil.
Converted customer from oil to gas and installed a gas Navien combi unit.
