the technician was on time and was very thorough in the cleaning of the furnace and of the parts. He clearly explained to me what he had to do/change while he was at my home. I forget the young man's name but I would request he complete my service again next year! Great Customer Service!!
Tom was so great. He explained everything before he stated, pointed out what needed to be serviced, and completed what he said he would complete. I look forward to his return trip. Very professional and knowledgeable.
Tom has been servicing our furnace ever since we started with Point Bay. He is very thorough and neat. I only ask for him whenever I need service done.
He came right and found the problem quickly. He is an asset to you company.Thanks. great personalty
Tom was extremely thorough and my biggest concern is why my maintenance services in the past HAVE NOT been as thorough
We've been using Point Bay Fuel for many many years now. I like how when I schedule an appointment they come when they say they will.
Tom S. & Frank T. are both pros who did the job as efficiently and effectively as possible
Warranty insulate plenum replace drain safety switch