Our HVAC broke in the middle of the summer heat wave. My husband and I were prepared for the worst; however, Jim and Jerry were fantastic. Jerry was able to fix our A/C the same day that I called. He arrived quickly, immediately got to work and ID'd the issue within 10 minutes. In another 30 he had the system cleaned and fixed. He gave us accurate, candid information about our aging, in poor-shape HVAC system. My husband and I waited a few months to mull over replacing our HVAC system (they never sent annoying promotional emails). When we were ready we called Jim and he came over and gave us individualized options to choose from. He asked relevant questions and made us feel like we were getting exactly what we wanted, never upselling, and calculating what we would need for our specific home. They had the HVAC installed within the week, with one day of labor. The new system works flawlessly with our existing ecobee interface. During the work we had done, everyone was clean, organized, communicative, polite, and efficient.
Response from Priced Right Heating and Cooling:
Thank you!
