Helped me in a professional timely fashion. Thanks
Response from Primus Heating and Air Conditioning LLC:
We thank you for your review. But we here at Primus Heating and Air Conditioning LLC strive for 5 star excellence. If we came up short please feel free to contact Marc at anytime to discuss were we fell short. Thanks for taking the time for our review.
Mark fit me into his schedule on short notice and had things up and running again in a matter of minutes. Affordable and friendly service.
Marc explain what was needed and why. He even showed where the defect was. I recommend him to anyone that is having heating and air issues.
Response from Primus Heating and Air Conditioning LLC:
Thank you for your kind words. We appreciate your business.
I have used Mark Primus at 3 different houses now and he has always been able to fix the issue at a reasonable price. He has always been knowledgeable, professional and courteous. The best in business as far as I'm concerned.
Response from Primus Heating and Air Conditioning LLC:
Thank you Donna for those awesome comments. We love customers like you who have entrusted us in serving their comfort needs.
Prompt, efficient, reasonably priced HVAC service. Highly recommend Primus! Mark is professional and knowledgeable.
Excellent experience with a person that took my health and family health seriously. Very respectful .
Response from Primus Heating and Air Conditioning LLC:
I want to say thank you from everyone here from Primus Heating and Air for trusting us for all your comfort needs.
I have been using Primus for years and never had bad or upsetting service.
Response from Primus Heating and Air Conditioning LLC:
Thank you so much for your kind words. It’s very nice to see kind words like that. Thank you again.
Trane evaporator coil leaking refrigerant. Coil was ordered from Trane factory and delivered to the local Trane DSO. Installed the new evaporator coil under Trane factory part warranty. Charge system with the required amount of 410 - A refrigerant.
Customer states the blower motor is not working. Found the indoor blower motor on a Tappan airhandler operating but running very slowly and becoming extremely hot. Found the indoor blower motor to be bad. Replaced the motor with a new 1/3 horsepower motor.
Goodman Gas Package unit not heating. Found pressure switch open.
Heat pump package system. Ducting damaged by an animal in the crawl. Burnt element on the heater auxiliary kit.
Heat pump package system. Ducting was damaged by an animal. Heater auxiliary kit damaged.
Lennox split system heat pump. Shorted transformer. Weak blower capacitor.
Installed a new 2 ton heat pump split system for the main level.
Furnace with no heat. Found a bad inducer draft motor. Replaced the bad motor and the pressure switches.
No heat from a York gas package system. Had to clean out inducer draft motor port and replaced worn pressure tube. Replaced a weak run and dual capacitor.
Replaced a loud running blower motor. Cleaned a heavily compacted blower wheel.
Replaced a bad ECM motor on a 2 ton heat pump package unit. Check condition of 40/5 dual capacitor. Had to charge system with 1 pound R-410a refrigerant.
Heat pump system transformer was shorted due to a mis wiring of the thermostat. Replaced wrong installed thermostat. Had to charge system with 2lbs of refrigerant.
Noise from blower wheel in a 4 ton Rheem air handler. Found weld joints broken on blower wheel. Check condition and microfarad rating on blower run capacitor and used the mighty pump to ensure a flowing condensation drain.
A/C will not turn on. Drain pan 3as full off water. System was slightly undercharged. Filter needed replacement.
No cooling and the system is frozen over. Found a run capacitor weak and after allowing system to thaw with indoor blower motor we then notice the system was slightly undercharged.