Our rep was great. He gave us some great tips on how to prolong the life of our system. Very helpful and trustworthy
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Alex has been in our house on many occasions now with various problems with our old unit. He has been courteous, polite, and verrry professional. he is a great asset to Pro Serve and I would suggest thjis company to any of my friends.
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Well, winter is upon us again, and of course our heater stopped working! I called my home warranty company and they sent ProServ to handle our heater repair. My serviceman was Robin. He quickly assesed what needed to be done (a couple of frayed wires and a bad "watch-a-ma-call-it" later) and WHAMO!. . .my heater is working again. Thanks for making it easy ProServ! I took the time to write this survey because, people will go out of their way to let anyone who will listen know they had a bad experience, however few will go out of their way to say nice things!
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Danny was very prompt with appointments. he was always pleasant and courteous. he is definitely an asset to your company.
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I got this company through my home warranty. It's so hard to find a reliable, knowledgeable, company of any kind in the Las Vegas area; that doesn't try to rip you off, do poor work or most common, doesn't show up or call you back. This is a company you can rely on and also has great customer service, a huge bonus in my eyes. I would definetley recommend to a friend or family and now have them in my roladex. Keep up the good work.
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I would use this company again. Actually looking for things around the house to have them fix.
Response from ProServ Las Vegas:
Thank you for posting a review, this really helps us with internet searches.. Thanks for the business
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Henderson plumbing repair. Replaced 50 gallon water heater. Unit working as designed.
Henderson appliance repair. Replaced control board on G.E. fridge. Unit working as designed.
Las Vegas appliance repair. Replaced coupler on Kenmore washer. Unit working as designed.
Tenant Diana 6767 Quarter Horse Ln Las Vegas,NV 89148
Henderson a/c repair. Performed maintenance. Unit working as designed.
Las Vegas appliance repair. Replaced control board on G.E. fridge. Unit working as designed.
Las Vegas appliance repair. Replaced control board on Whirlpool fridge. Unit working as designed.
Las Vegas appliance repair. Replaced electrode on a LG stove. Unit working as designed.
Henderson appliance repair. Replaced motor coupler on Maytag washer. Unit working as designed.
Henderson appliance repair. Replaced control board on Whirlpool washer. Unit working as designed.
Henderson a/c repair. Performed maintenance. Unit working as designed.
Las Vegas appliance repair. Replaced valve on Maytag dishwasher. Unit working as designed.
Las Vegas appliance repair. Replaced replaced start device on Maytag fridge. Unit working as designed.
Las Vegas appliance repair. Replaced mag and diode on a G.E. microwave. Unit working as designed.
Henderson plumbing repair. Replaced wax ring and bolts on toilet. Unit working as designed.