Extremely thorough and professional.
Johnathan was excellent and did his job top notch. He explained everything, answered my questions, and was respectful.
I worked with Doug, Hunter, and Wesley, and they all did a wonderful job of solving my problem without trying to rip me off like other HVAC contractors. Doug is an honest, knowledgeable businessman, and I can't recommend him and his staff more highly.
I have used Doug Britt with Raleigh Air for years and he is awesome! He is so responsive and knows his stuff! I am a real estate agent and don't hesitate to refer him to all of my clients, friends and family.
Response from Raleigh Air:
Thank you for the wonderful review.
Hunter came out to repair a mess created by another heating & air company that had chopped through 3 wiring harnesses, leaving us with no heat during the coldest week in history of Raleigh. Not only was Hunter very professional, but very friendly with my Husky attempting to “Help him”! He is a very bright guy, analyzed the problem and got right to work fixing it properly, despite the mess that was left behind by the previous guys. I would recommend him to anyone, he really knows what he is doing.
When you have no heat during Raleigh’s arctic blast, you really appreciate someone caring that you get heat while they are freezing themselves. Raleigh Air was very organized and on time with appointments. Doug also communicated with follow up. I felt like he cared about doing a really great job. He was very attentive to details. We appreciated him and Raleigh Air.
We were very pleased with our experience. It took a few visits to troubleshoot the issue, but they were persistent and completed the repair. Very pleased.
Full unit diagnostic
Full unit checking, Service Agreements
Full Unit Diagnostic, Installing new Trane unit
Full unit diagnostic, Servicing Carrier Unit
Fixed gas leak
Installing new condensate pump
Full unit diagnostic. Checking Ignitor, gas valve checking, Checking for valve replacement.
Full unit diagnostic. Unclogged drain line, Cleaned primary drain, Freon checking
Full unit checking, Defrosted unit, Coil changing
Full Unit Checking, Adding a fuse
Full service checking, New Service Contract
Full unit checking, Installing new compressor
Full unit diagnostic, Installing returns