6008 Bur Trail
Raleigh, NC 27616
919-213-8331

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Local Reviews

Rated 4.8 out of 5 stars based on 31 customer reviews

HVAC issues

Overall very good service, I would recommend this company again.

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Awesome service.

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Fast & Professional

Great

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Great Service

Extremely thorough and professional.

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excellent service

Johnathan was excellent and did his job top notch. He explained everything, answered my questions, and was respectful.

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good people

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Awesome service, generous folks

I worked with Doug, Hunter, and Wesley, and they all did a wonderful job of solving my problem without trying to rip me off like other HVAC contractors. Doug is an honest, knowledgeable businessman, and I can't recommend him and his staff more highly.

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Always great service

I have used Doug Britt with Raleigh Air for years and he is awesome! He is so responsive and knows his stuff! I am a real estate agent and don't hesitate to refer him to all of my clients, friends and family.


Response from Raleigh Air:

Thank you for the wonderful review.

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Outstanding service!

Hunter came out to repair a mess created by another heating & air company that had chopped through 3 wiring harnesses, leaving us with no heat during the coldest week in history of Raleigh. Not only was Hunter very professional, but very friendly with my Husky attempting to “Help him”! He is a very bright guy, analyzed the problem and got right to work fixing it properly, despite the mess that was left behind by the previous guys. I would recommend him to anyone, he really knows what he is doing.

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Pushed to get completed

When you have no heat during Raleigh’s arctic blast, you really appreciate someone caring that you get heat while they are freezing themselves. Raleigh Air was very organized and on time with appointments. Doug also communicated with follow up. I felt like he cared about doing a really great job. He was very attentive to details. We appreciated him and Raleigh Air.

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Great service at any hour of the day. Hunter and Doug are great and we would highly recommend their services

We were very pleased with our experience. It took a few visits to troubleshoot the issue, but they were persistent and completed the repair. Very pleased.

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Fantastic service

Hunter was fantastic, very knowledgeable and professional. He made sure I understood the problem and went above and beyond. Absolutely recommend five o and hunter

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Fantastic

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Great Service!

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Great Service and Price

Came quickly to service unit. Very knowledgeable technician. I have never seen such efficient use of time and energy. I stayed with him and observed how efficient and knowledgeable he was and what a fair price for work performed!!!

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Job Locations

Doug B.

Doug B. Job Checkin

Checked in at the client’s location to investigate an issue with the air conditioning unit not cooling properly. Found that the evaporator coil was frozen due to restricted airflow caused by a dirty filter. Replaced the air filter, thawed the coil, and restarted the system to confirm proper cooling. The unit is now functioning correctly, and the client was advised to replace filters regularly to maintain performance.


Doug B.

Doug B. Job Checkin

Near Cary, NC

Arrived at the client’s location to troubleshoot an air conditioning unit that wasn’t turning on. Discovered a tripped breaker and a worn-out contactor preventing the system from starting. Reset the breaker, replaced the faulty contactor, and tested the system to ensure proper operation. The unit is now running correctly, and the client was advised to monitor for any unusual noises or performance issues.


Doug B.

Doug B. Job Checkin

Near Apex, NC

ChatGPT said: Checked in at the client’s location to address a complaint about the air conditioning system blowing warm air. Upon inspection, I found a faulty capacitor and a dirty condenser coil restricting proper function. Replaced the capacitor, cleaned the condenser coil, and tested the system to ensure it was cooling effectively. The unit is now operating normally, and the client was advised on routine maintenance to prevent future issues.


Doug B.

Doug B. Job Checkin

Arrived at the client’s location to inspect an issue with the air conditioning unit not cooling properly. Found that the air filter was heavily clogged and the refrigerant levels were low. Replaced the air filter, topped off the refrigerant, and checked for leaks—none were found. After testing, the unit is now cooling efficiently, and the client was advised to schedule regular maintenance.


Doug B.

Doug B. Job Checkin

Provided a Quote near Cary Pines for the installation of a new ductless mini-split system.


Doug B.

Doug B. Job Checkin

Gave an estimate near Wade Ave. for HVAC system replacement.


Doug B.

Doug B. Job Checkin

Provided a Quote near Madison Park for ductwork cleaning services.


Doug B.

Doug B. Job Checkin

Furnace Maintenance near Northwood Acres. I arrived at a residential customer's home to perform a routine maintenance check on their furnace. I replaced the air filter, cleaned the burners, and checked for any gas leaks. I also performed a carbon monoxide test to ensure that the unit is functioning safely.


Doug B.

Doug B. Job Checkin

Air Conditioning Repair near Woodrow Park. Called by a residential customer complaining of a noisy air conditioning unit. Upon inspection, I found that the fan motor was malfunctioning. I replaced the motor and performed a thorough cleaning of the unit.


Doug B.

Doug B. Job Checkin

Heating Repair near Five Points. Contacted by a residential customer whose air conditioner was not turning on. After checking the electrical panel and the thermostat, I found that a faulty capacitor is preventing the unit from starting. I replaced the capacitor and tested the unit to ensure that it is running correctly.


Doug B.

Doug B. Job Checkin

HVAC Repair near Chasteal Trails. Fixing a malfunctioning reversing valve in a heat pump system.


Doug B.

Doug B. Job Checkin

Air Conditioning Repair near Smoketree. Replacing a damaged indoor coil in an air conditioning unit.


Doug B.

Doug B. Job Checkin

Furnace Repair Service near Buffaloe. I replaced a pressure switch in a residential customer's furnace to restore the heating function to the home.


Doug B.

Doug B. Job Checkin

Furnace Repair near Crabtree. I arrived at a residential property to replace a malfunctioning ignition control module, which was causing issues with the furnace's performance. After the repair, the furnace is now functioning efficiently.


Doug B.

Doug B. Job Checkin

A/C Repair near Brier Creek. I replaced a malfunctioning temperature sensor in a customer's air conditioning unit, which was causing poor cooling performance. After the repair, the customer's home is now comfortable and cool once again.