Richard was on time, clean appearance, and a pleasure speaking with. He was knowledgeable with operating his wireless device to receive price quotes & with up-sale techniques. Here is the "but..." Richard removed a ceiling vent to inspect for dust buildup (appreciated that). This vent was over my pool table. He did not move the pool table nor cover it, and ceiling particles fell on it - he did NOT clean this debris off before he left (I have pictures), and upon cleaning it, I discovered a dirt footprint on the wood side rail. He had to move my washer in order to access the unit's closet - he did NOT move it back. Prior to his departure, I asked him if there is anything that he might have left or need to revisit before he left; he said no, and departed. The below average rating is not based on Richard as a person, but is based on previous Republic services, the details I have described above, and the fact that if I had committed these things, the customer would have been on the phone immediately.
