he was very helpful and answered all my questions and concerns
Response from RESSAC Climate Control:
Happy to hear William was able to provide a positive experience during his visit today. Thank you very much for the great review!
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Barry did a fantastic job! He was very professional and efficient. I’ll be recommending Ressac, and Barry in particular, to all the Supercuts in our area. Thank you!
Response from RESSAC Climate Control:
Thank you for the 5-star feedback, Andrea! We greatly appreciate your recommendation for both us and our tech Barry.
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BARRYS SERVICE IS GREAT , HE TAKES THE TIME TO CHECK WHAT WAS PREVIOUSLY WRONG , VERY PLEASANT ALWAYS
Response from RESSAC Climate Control:
Hi Elizabeth, thank you so much for the review! Happy to hear we're providing consistent, quality service for your store.
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Guy who came out was amazing! Our AC has been out for a bit but the guy came out and had our AC running great which was super appreciated since we are coming into over 100 degree weather now.
Response from RESSAC Climate Control:
Thank you for the awesome review, Josh! We're glad Barry was able to get you up and running same-day, and luckily the fan motor replacement was in stock locally. We'll let our technician know you were happy with his service.
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He was very informative and thorough
Response from RESSAC Climate Control:
Hi Hilda, happy to hear Barry's service was satisfactory and that he was able to get your server room unit running again. Thank you for the positive review!
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Great work!
Response from RESSAC Climate Control:
Hi Kristen, thank you so much for the wonderful review of our tech Barry's visit , we'll make sure he receives your feedback!
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Response from RESSAC Climate Control:
Thank you for the review Norma. We appreciate the feedback and look forward to improving our service for you on future visits.
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Response from RESSAC Climate Control:
Thank you so much for the wonderful review of Kevin's visit, Lea!
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Response from RESSAC Climate Control:
Hi Vicky, thank you so much for the wonderful feedback, we'll make sure that our technician Frank and the rest of the team receive your review!
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I never see the bill so I can't answer question 2
Response from RESSAC Climate Control:
Thank you for the 5-star service review Ken! We appreciate the feedback, if you ever have any questions about our visits feel free to call into our office. Any of our Customer Service staff will be happy to assist.
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Dispatched our Pasadena California refrigeration technician to a commercial customer with a non-operational ice machine. Upon arrival, found their main kitchen ice machine with a locked dispenser motor, clogged ice bin drain, and missing screws on the cabinet cover. Shut the unit down to prevent leaking, will source and quote necessary parts to make repairs.
A customer in Fremont California reported that their chef line refrigerated drawer unit wasn't working right. Our technician found the coil very dirty with grease and lint, blocking 70% of the coil. Washed the coil out thoroughly with cleaner and cleared the drain line. Unit dropped back down to 36 degrees. Cleaned out a second drain line on the next cooler, that unit is at 35 degrees. Drawer coolers running normally again.
Approved HVAC repairs scheduled for a loan store in Palmdale California. The technician had to replace a faulty condenser fan motor, blade, capacitor, and compressor contactor. After installing new parts, the technician tested the unit and monitored to bring space back to comfortable temperatures. No more issues to report.
Completed an approved ductwork job in Piedmont California. Our installation crew removed the old ducting, installed, strapped and added new TY. Confirmed with project manager that project was completed as desired. Job complete.
Our Santa Clarita CA technician returned to a commercial customer to complete repairs on their freezer. The Traulsen freezer had a bad control module, start components, and dirty coils. Technician brought all necessary parts and made repairs on the unit. After installing all the new parts and cycling unit, tech waited for unit to drop to normal freezing temperatures. OK to put product back in unit, job complete.
A commercial customer in San Joaquin county was scheduled for their recurring AC maintenance today. After checking in with the store manager, our tech completed the PM inspection of unit, and changed out old filter with new current dated filter. Cycled unit on in cooling. Unit is operational. Site comfortable, job complete.
