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Francisco repaired the The Joint Santa Monica's heating unit. Thank you so much. He also took the time to explain the system. Quick and professional service.
Response from RESSAC Climate Control:
Hi June, we're glad to hear your heating issue is resolved, thank you for the review!
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Response from RESSAC Climate Control:
Hi Edith, thank you very much for taking the time to review Franco's work, we appreciate the feedback.
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Quick and to the point.
Response from RESSAC Climate Control:
Thank you for the review, Tony. We're happy to hear Sergio's performance is consistent and satisfactory!
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We have had numerous issues with our unit in the past and Frank found our problem and fixed it within a few hours. We appreciate him taking the time to show us pictures of what was wrong and replacing our filters. Thanks Frank for being the friendliest technician we have had.
Response from RESSAC Climate Control:
Thank you for the great review Tiffany! We're happy to hear Frank kept you well informed of the repairs needed.
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Very dependable. Always a fast response when we call.
Response from RESSAC Climate Control:
Hi Yesenia, thank you so much for the review. We're glad to be a vendor you can depend upon when you need help ASAP!
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Response from RESSAC Climate Control:
Thank you for the feedback Karen, we greatly appreciate it!
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JOSE WAS AMAZING, HE FIXED ALL THE LEAKS, OUR TEAM APPRECIATE HIM! .
Response from RESSAC Climate Control:
Hi Devarius, good to hear the leak issues are resolved, and thank you for the awesome review!
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Great service. The guy explained what he was doing and why.
Response from RESSAC Climate Control:
Thanks for the positive feedback, Jeff, we're glad the technician was able to provide clear updates on the work performed!
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The invoice goes to our landlord, so I can't really speak to cost/price
Response from RESSAC Climate Control:
Hi Molly, thanks for taking the time to review our work, we appreciate the feedback!
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Upon arrival,checked in with Service Experts. Checked with the costumer service desk. Informed sore manager of the services being done today. Gained roof access. Hauled filters to the rooftop. Replaced filters with new ones. Completed visual inspection of all units. Checked operations of all units. Cleaned up around all units. Obtained signature for work acknowledgment. Checked out with service desk. Checked out with Service Experts.
On arrival, checked in with Lane Valente and then checked in with office manager at job site. Cleaned filters on both air handlers. Unit #1 is pushing out 64.1deg supply. Unit #2 is pushing out 75deg supply. Server room is at 68.5deg indoor temp. Issue from last visit is still persisting where Auto-Changeover display is showing an alarm of A5U and the TXV on unit one air handler is icing up. Unit #2 condenser is non operational due to the soft start has failed and compressor won’t kick over. Compressor capacitor is testing at 29.4/30. Tested ohms on compressor and it tested out normal. Part will have to be quoted out and replaced for system to be operational and further troubleshooting may be required for unit #2.
AC preventative maintenance scheduled for a clothing retailer in Pleasanton, California. On arrival, checked in with the mall office and then the store manager to confirm today's visit. Removed old filters and replaced, confirmed all asset data is accurate. Ran each unit in heating and cooling modes to test, and completed the visual inspection of each unit. All systems running, no issues to report.
Approved repairs scheduled for a shipping office in Auburn, California. The technician replaced a rollout switch and troubleshooted the wiring. Ran system for 45 minutes to test new switch and confirm wiring repairs were successful.
RESSAC technician arrived at a massage center in Santa Monica, California, to investigate a no-heat issue. Tech found the thermostat locked at 68, thermostat is controlled by Pelican system. Tech called into tech support and was able to adjust cooling temperatures to 78* and heating up to 71*. Site comfortable again after adjustments.
AC maintenance scheduled for a software company in La Crescenta, CA. Filters were swapped, belts checked. Belts will need to be changed, and their #1 ICP air conditioner had a short in the wiring that the technician was able to repair.
Dispatched our Emeryville, California, technician to an office suite to provide a second opinion on a unit suffering refrigerant leaks. The tech inspected the system, a 2 ton Trane water source heat pump, and noted the unit is slightly low on refrigerant but otherwise in good shape. Will recommend a full leak search, recharge and repair. Quote to follow.
A cell phone store in Long Beach, CA, requested repairs on a vent over their manager's office. Vent was found dangling slightly and site was concerned it would fall. Technician was able to disconnect and reconnect with new straps to secure vent. Site also has dirty vents and filters. Will return with filters and clean vents per customer approval.
Dispatched our Santa Barbara county a/c tech to a jewelry store for approved repairs. The technician chemically cleaned the coils on the roof condenser. Checked equipment for any other deficiencies and found none. Site comfortable.
