Called Rich’s after my AC stopped working. They were able to come out within a few hours to look at the system and were able to fix it by replacing a piece. Tom and Kevin worked quickly and were very knowledgeable about the system in my house. They helped explain the issue to me very clearly (since I don’t know anything about HVAC!). Since my system is old, Tom also explained the process to upgrade the system if and when I would need to. He even gave me his contact information in case my husband and I wanted to discuss it further.
