John Falkenberg always does a superb job servicing our several HVAC units. This was no exception. John is very knowledgable and always the consummate professional. We have complete confidence in John who represents RS Andrews very well and whose customer service skills are appreciated.
John our technician was knowledgeable and engaging which provides a good level of comfort.
Was able to get an appointment quickly the next day after calling. Charlene from the office called to tell me John was on his way. He came a few minutes after. Very polite, mask and shoe covers. John came to my home with coupons and a magnet. He asked me to show him the problem, which I did. He bought his ladder and went into the attic. Fixed the issue and measured the air coming out of the vents. He explained to me what the issue was and how he fixed it. He also recommended a maintenance which I agreed to. I felt comfortable with John and my home was safely taken care of. I recommend RS Andrews and look forward to having someone come out to perform a maintenance for me. Thank you.
Maintenance on 1 system with tstat faults
Problem with mini split system