Just wanted to share that once again John did an outstanding job in ensuring our HVAC systems were tuned up and ready for the winter season. John did everything with superior satisfaction and explained everything that he did. I would only go with John for any type of HVAC service as I have experienced other technicians at your facility snd John is far superior in his knowledge and customer service than anyone else.
Response from R.S. Andrews Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
RS Andrews is unique in this locale in that they continually exhibit dedication and pride while providing high quality service at a fair price! I can't say enough great things about all of the folks who represent this Company every day, every call, every visit!
Response from R.S. Andrews Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Cole was even early to our appointment. He was courteous and went right to work. When I needed an additional part, he called John who promptly came and they worked together. All my questions were answered and I am pleased with their service. Great job! 🙂
Response from R.S. Andrews Services:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Overall Experience
Quality
Price
Convenience
John was, knowledgeable, courteous and professional! Explained service provided, in terms we could understand! Also provided helpful tips about system and maintenance!
Response from R.S. Andrews Services:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Overall Experience
Quality
Price
Convenience
John was an absolute professional who new his craft and he gets the extra star for bringing the correct size filter.
Response from R.S. Andrews Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Overall Experience
Quality
Price
Convenience
Response from R.S. Andrews Services:
We appreciate the amazing 5 star review!
Overall Experience
Quality
Price
Convenience
John Falkenberg always does a superb job servicing our several HVAC units. This was no exception. John is very knowledgable and always the consummate professional. We have complete confidence in John who represents RS Andrews very well and whose customer service skills are appreciated.
Response from R.S. Andrews Services:
Glad we were able to provide 5 star services while servicing your heat pump! We are happy to help anytime you need us!
Overall Experience
Quality
Price
Convenience
John our technician was knowledgeable and engaging which provides a good level of comfort.
Response from R.S. Andrews Services:
Thank you so much for your positive rating.
Overall Experience
Quality
Price
Convenience
Response from R.S. Andrews Services:
We appreciate you taking the time to leave us 5 stars!
Overall Experience
Quality
Price
Convenience
Response from R.S. Andrews Services:
Thanks for the amazing rating!
Overall Experience
Quality
Price
Convenience
Fast and thorough.
Response from R.S. Andrews Services:
Thanks for leaving the amazing rating and sharing with us and the community!
Overall Experience
Quality
Price
Convenience
John is very thorough and professional
Response from R.S. Andrews Services:
Thanks for the kind words about John! We'll be sure to let him know to keep up the amazing work.
Overall Experience
Quality
Price
Convenience
Response from R.S. Andrews Services:
We really appreciate the positive rating!
Overall Experience
Quality
Price
Convenience
Response from R.S. Andrews Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Price
Convenience
Staff has been great
Response from R.S. Andrews Services:
We appreciate you taking the time to leave us 5 stars!
Overall Experience
Quality
Price
Convenience
Replaced aging tank-type water heater with a Rinnai RUR199iN condensing tankless unit. Upgraded gas line from 1/2" to 3/4" black iron pipe to meet BTU requirements. Installed new Rheem RTG20220AB condensate neutralizer to protect plumbing from acidic condensate. Implemented Webstone 44443WPR isolation valves for easy servicing. Vented unit using 3" PVC pipe with Centrotherm ISEL0387 concentric termination kit. Reconfigured hot water lines using 3/4" copper pipe and ProPress fittings. System now delivers on-demand hot water with 96% thermal efficiency, significantly reducing energy consumption and operational costs.
Implemented a comprehensive whole-house water filtration system. Installed a Pentair WF-4 salt-free water conditioner to address hard water issues without adding sodium. Incorporated an Aquasana Rhino EQ-1000 filtration unit with 1,000,000 gallon capacity for sediment, chlorine, and contaminant removal. Utilized 1" PEX tubing for main supply lines and Sharkbite fittings for leak-free connections. Installed a 50-micron pre-filter and UV purifier for additional protection against microorganisms. System now provides clean, softened water throughout the residence, improving appliance efficiency and water quality for all household uses.
Diagnosed a Carrier 24APA736A003 air conditioner exhibiting no cooling. Identified failed compressor using Fluke 116 HVAC multimeter. Replaced compressor with Bristol H23A463ABCA reciprocating model. Installed new Copeland 88-108 start capacitor and Supco SPP6 hard start kit to enhance compressor startup. Recharged system with R-410A refrigerant using Fieldpiece SM480V digital manifold. Replaced clogged TXV with Sporlan BBIZE-4-GA thermostatic expansion valve. Conducted nitrogen pressure test to verify system integrity. After repairs, system achieved proper superheat and subcooling values, restoring efficient cooling operation.
Completed an AC repair on a Carrier Infinity 24ANB7 unit. Diagnosed a malfunctioning capacitor and replaced it with a Carrier OEM part to restore proper function. Checked refrigerant levels and topped off with R-410A to ensure optimal cooling. Cleaned the evaporator and condenser coils for better efficiency and airflow. Inspected and secured all electrical connections to prevent future issues. Regular maintenance and timely repairs extend the lifespan of your AC system. For expert HVAC services, contact us for reliable solutions.
Repaired a Bradford White 40-gallon water heater that was not heating properly. Diagnosed the issue as a faulty thermocouple and replaced it with a Bradford White OEM part to ensure reliable operation. Flushed the tank to remove sediment buildup, which can affect heating efficiency. Checked the thermostat settings and tested the unit to confirm it was heating water effectively. Regular maintenance and prompt repairs are essential for optimal performance. For expert water heater repair services, contact us.
Performed maintenance on a Rinnai RL75 tankless water heater to ensure optimal performance. Descaled the heat exchanger using a vinegar solution to remove mineral buildup, which can affect efficiency. Inspected the venting system and gas lines for any leaks or obstructions, and cleaned the water filter to ensure proper water flow. Checked the temperature settings and tested the unit to confirm it was heating water efficiently. Regular maintenance is essential for extending the life of your tankless water heater. For expert service, contact us.
Performed a repair on a Trane XR13 AC unit due to faulty electrical connections. Identified and replaced damaged wiring and connectors with new high-quality electrical components to ensure reliable performance. Inspected the contactor and capacitor, replacing them with OEM Trane parts to prevent future issues. Tested the system to confirm all electrical connections were secure and the unit was operating efficiently. Proper electrical maintenance is crucial for HVAC longevity. For expert AC repairs, contact us to keep your system running smoothly.
Completed a repair on a Goodman GSX16 AC unit. Diagnosed a malfunctioning compressor and replaced it with a Goodman OEM part. Checked and recharged refrigerant levels with R-410A to ensure optimal cooling performance. Inspected and cleaned the condenser coils and ensured all electrical connections were secure. Verified that the thermostat was functioning correctly. Regular maintenance and prompt repairs are essential for extending the life of your AC unit. For expert HVAC repair services, contact us to keep your system running efficiently.
Installed a Zoeller M53 Mighty-Mate sump pump in a residential basement. Connected the discharge line with a check valve to prevent backflow and ensure efficient operation. Ensured the pit was clean and properly sized for the unit. Wired the pump to a dedicated GFCI outlet for safety and tested it by simulating water entry to confirm it activated and discharged correctly. Proper sump pump installation prevents basement flooding. For expert plumbing services, contact us to safeguard your home.
Repaired an AC unit with frozen coils, a common issue in Lennox XC16 models. Diagnosed the problem as low refrigerant levels and a dirty air filter. Replaced the filter and recharged the system with R-410A refrigerant to restore proper cooling function. Inspected the evaporator coil for ice buildup and ensured the airflow was unobstructed. Regular maintenance and prompt repairs are essential for efficient operation. For expert HVAC services, contact us to keep your system running smoothly.
Fixed a leaky Moen Adler kitchen faucet by replacing the worn-out cartridge with a Moen 1225 replacement cartridge. Removed the handle and old cartridge, cleaned the valve body, and installed the new cartridge to ensure a secure fit. Reassembled the faucet and tested for leaks, confirming smooth operation and no drips. Regular maintenance and timely repairs prevent water waste and prolong fixture life. For professional plumbing services, contact us to keep your fixtures running efficiently.
Completed an HVAC repair on a Trane XR14 unit that was not cooling properly. Diagnosed a faulty capacitor and replaced it with a Trane OEM capacitor to restore functionality. Cleaned the condenser coils and checked the refrigerant levels, topping off with R-410A to ensure optimal cooling performance. Inspected and tightened all electrical connections for safety and efficiency. Regular maintenance and timely repairs are essential for system longevity. For professional HVAC repair services, contact us to keep your system running smoothly.
Resolved an HVAC issue by repairing a malfunctioning blower motor and replacing a dirty air filter. Used a specialized HVAC motor to ensure compatibility and efficiency. This fix restored proper airflow and temperature control throughout the system, enhancing the unit's performance and ensuring a comfortable indoor environment. Regular checks and maintenance are crucial for system longevity.
Repaired a Rheem Performance 50-gallon electric water heater today. Diagnosed faulty upper heating element using a multimeter. Drained tank using a submersible pump. Replaced upper element with a Rheem SP10261B model. Installed new Camco 02963 thermostat. Refilled tank and purged air from lines. Tested voltage and verified proper heating function with infrared thermometer.
Installed Rinnai RU199iN tankless water heater in Pooler, GA residence. Mounted unit on exterior wall, connected gas line and water pipes. Installed new venting system using PVC pipe. Configured temperature settings and tested flow rates. Verified proper ignition and consistent hot water delivery. Conducted final safety checks and demonstrated operation to homeowner.