Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall we had a great experience. The salesman didn't seem completely in the know as he missed some things that became installation issues and misquoted the rebates we would receive. The company did great recovery and we ended up very pleased!
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Every plumber, HVAC and electrician that I've dealt with at RS Andrews is professional, kind, knowledgeable and efficient. Each and every one of them. I never mind writing the check because i feel that I got a bargain, no matter the cost.
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Overall Experience
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Your company was very responsive and your technicians have done an excellent job on all our projects.
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Showed up to troubleshoot a flickering light. No major issues were found so I had him install 4 LED dimmers. Great technician who provided fast service and answered all of my questions. Very personable.
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We had an electric charger installed and they were great! Matt was our contact and he let us know after the install that there was a rebate available from Georgia Power for installing an electric charger. Not only did he tell us about the rebate, but he also went to their website and got the required forms and filled out and submitted them for us! I would recommend them to anyone looking for a dependable, honest electrician!
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We all know when your hot water goes out, life becomes unbearable in our homes. Fortunately our hot water heaters did not leak, but the valves shut off to prevent leaks and we had no hot water. I called RS Andrews and a crew was dispatched immediately. Since we have 2 - 50 gallon heaters they arrived early the next morning for installation. The service experience was excellent. They were professional, very neat, and we are very satisfied.
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AC wasn't working. Kenny the serviceman was terrific! Very efficient and pleasant personality. Determined the problem and fixed it. Done!
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If you want it done right by absolute professionals that are prompt, courteous, respectful, friendly, etc. call these guys! I won't use anyone else on any of my several construction projects including my personal home
Overall Experience
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Overall Experience
Quality
Price
Convenience
Wired and installed a circuit extension and a customer supplied smart switch for the attic fan. Performed panel maintenance and tightened all connections.
Furnished, wired, and installed a fan rated box in the kitchen. Wired and installed a remote kit and ceiling fan that the customer provided at said location. Part of the Sheetrock got damaged when the box was installed. We do not patch any Sheetrock. We furnished, wired, and replaced the breaker for the downstairs den as requested by the homeowner. Performed panel maintenance and tightened all connections.
Removed low voltage transformer and feed that was by the pool panel. Disconnected wires coming from house to said transformer and capped them off.
Walked home with customer to give a price for work to be performed.
We furnished, wired, and installed 2 motion flood lights at the right side of house.
Wired and installed 2 customer provided pendant lights in the upstairs bathroom.
Troubleshot steam unit not having power. Traced wire from steam unit disconnect to the panel. Tech #3006 disconnected feed for steam unit as per homeowner request when he was out last. Homeowner and tech assumed said circuit was for a hot tub as labeled. Feed is reconnected and steam unit has power. Re labeled breaker as steam unit. No charge as per electrical service manager.
Troubleshot gfi at front of house not working. Found neutrals burned up in the main panel because of loose connections. Tightened connections and replaced said gfi with a tamper resistant, weather resistant one as required. Performed panel maintenance and tightened all connections in both panels. Found a 2 pole 70 amp breaker feeding the sub panel on number 6 wire, which is only rated for 60 amps. Replaced said breaker with a 60 amp breaker as required. Found neutrals and grounds in the sub panel on the same bar. Furnished, wired, and installed a new bar for the grounds and separated the neutrals and grounds and required. Furnished a connector for the sub panel as there was an open knockout.
Troubleshot steam unit not having power. Traced wire from steam unit disconnect to the panel. Tech #3006 disconnected feed for steam unit as per homeowner request when he was out last. Homeowner and tech assumed said circuit was for a hot tub as labeled. Feed is reconnected and steam unit has power. Re labeled breaker as steam unit.
Walked job with customer to give a price.
Troubleshot gfi at front of house not working. Found neutrals burned up in the main panel because of loose connections. Tightened connections and replaced said gfi with a tamper resistant, weather resistant one as required. Performed panel maintenance and tightened all connections in both panels. Found a 2 pole 70 amp breaker feeding the sub panel on number 6 wire, which is only rated for 60 amps. Replaced said breaker with a 60 amp breaker as required. Found neutrals and grounds in the sub panel on the same bar. Furnished, wired, and installed a new bar for the grounds and separated the neutrals and grounds and required. Furnished a connector for the sub panel as there was an open knockout.
No cool, Found drain line backed up causing float switch to stop equipment Start club program 1 visit left (high rise), Blow out drain line with co2 Copper pipe p-trap no Union, Flushed with 2 gallons of h20 Installed time release treatment Reset aquaguard switch suggested Ez tee Measure temp difference 23'F Outdoor temp 79'F Indoor temp 80'F Run system operating properly at time
Return with parts , Upgraded to aprilaire Merv 13 air cleaner medias 6 total Installed ez tee safety switch in pool house unit and sons bedroom Installed wet switch safety's on main and kitchen in basement Installed aux drain pan safety pool house unit, \ flushed and time release treated all systems Cycled system operating properly at time
Water leak On call, Found restrictions in condensation pump filled with biological growth. Remove and clean pump , Vacuumed out drain pan, Installed PVC Union Flushed with water, Installed time release treatment Cycled system operating at time Suggested upgrading equipment poorly installed and in bad condition client aware of equipment condition. System Needs maintenance and furnace has poor access
No cool, Found system with very low refrigerant levels Client aware system leaking refrigerant wants temporary fix **No warranty on refrigerant ** Recharge and balance refrigerant Low 73 psig Super-heat 8'F High 210 psig Sub Cool 12'F Ck/change filter Measure temperature difference :19'F Outdoor temp 87'F Client Aware system needs further attention for permanent fix/repair also made aware system can freeze and leak water causing property damage **leak found in coil by previous tech and also sys. has weak condenser fan motor Mr aware could fail again** Suggested upgrading equipment