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Matt and his team did a great job assessing and identifying the problem! I was provided with a quote within hours and Matt answered all of my questions in a timely manner. The quote was approved, the work was scheduled and completed in record time!
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Chris and Adam were the most congenial and professional technicians I have ever had for any type of service. They are a true credit to your company
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The serviceman knew what he was doing. Great experience and affordable.
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I appreciate the work and effort of Humberto when he installed the element in our heating system
Response from RS Andrews:
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Response from RS Andrews:
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Convenience
Good service, knowledgeable serviceman, pleasant and efficient customer service phone rep.
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a true professional, explained the problem and what he had to do to fix it.
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Excellent company with excellent people.
Response from RS Andrews:
Thank you very much for your review!
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My 2-year-old AC failed due to shoddy workmanship by the installer (not R.S. Andrews). Humberto came out on a Saturday and was able to find and repair the problem, and also found and fixed some other issues with the installation. The cost was also less than I was expecting. Extremely pleased with the service!
Response from RS Andrews:
Thank you very much for your review!
Overall Experience
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Overall Experience
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Convenience
Furnished, wired, and installed a wire from the bath fan to above the bathtub in the upstairs bathroom. Wired and installed a customer supplied shower recess light above said bathtub. Performed panel maintenance and tightened all connections.
Troubleshot garage circuit partially working. Found and replaced a damaged gfi. Found and replaced a damaged outlet. Tested all devices in the garage and they all work as they should. Furnished, wired, and replaced the switched outlet on the left side of the bed in the master. Furnished, wired, and installed a whole house surge protector.
Walked home with customer to give a price for work to be performed.
Troubleshot circuit for master bath flickering. Replaced gfi that controls whole circuit. Tightened all connections in the panel. Furnished, wired, and replaced the breaker for the dryer as it was a 50 amp. Circuits is not flickering anymore. If problem persists, we recommend placing a call with the power company as everything behind the devices and in the panel are tight.
installed new price prister cartridge in one house and delta diverter in this one
Installed new receptacle on exterior of home for TV. Had to remove TV in living room and reinstall back on wall. All operating of TV were up and running when complete. Outlet on exterior of home is up and running. Installed GFI breaker on existing circuit to properly protect. Installed whole home surge protector in panel. Surge protector has a built in warranty/insurance policy of $75,000 dollars. Customer has been given warranty information.
Performed complimentary panel maintenance. Installed new smoke detector in upstairs hall. Installed customer provided smoke detector in garage.
Troubleshot tennis court lights for tennis courts 11 and 12. Checked power at the contactors. Checked power at the poles themselves. Found all power to be present and correct. Customer needs new bulbs and ballasts. Bulbs and ballasts were damaged by direct lightning strike. Existing surge protector performed as it should due to no further damage being present.
We furnished, wired, and installed a total of 6 recess lights in the kitchen. Existing fluorescent light was taken down and switch-leg utilized for the recess lights. We furnished and installed a total of 6 led bulbs in said lights. We furnished, wired, and installed a dimmer for said lights. Breakfast area light was taken down and switch-leg was installed in a box in the attic for future use. Performed panel maintenance and tightened all connections. During panel maintenance, we found and fixed neutrals and grounds bundled up under the same lugs. Furnished, wired, and installed a surge protector in the panel.
Installed customer supplied kitchen faucet sprayer and replaced flush seal in upstairs hall bathroom toilet. No warranty. Tested OK.
Several Circuits in the house turning on and off, no tripping breakers. Smelled electrical burn coming from Main Disconnect outside. - Bolts attaching Main Breaker to bus bar were both arcing. Bolt on A Phase was red and smoking. - Neither bolt was even hand tight. Replaced outside main disconnect with new 200amp main with 8 spaces. All is well again.
The filter was dirty- size- 16 x 20 x 1 The duel run capacitor for the upstair unit was gone, and was replaced. The downstair unit was empty with no R22 in it. I filled up 3 lbs and it seems fine now, with superheat and sub cooling in range. Customer knows there is no warranty on Refrigrant.
Replaced customers 40 gallon electric water heard (A. O. Smith) that is two yrs old and under warranty with a new unit. Installed a 40 gallon electric (A. O. Smith) water heater. Tested great with no leaks. As per office, customer already paid to office over phone.
Ran toilet auger to clear toilet in master bathroom. Toilet cleared and tested good with paper five flushes. Customer has an Angie's list coupon for $50 off.
tested ground system. reading was at 38 ohms of resistance. installed new bond terminal, ground wire, and ground rod. tested again and reading was at 1.23 home is grounded. installed Eaton surge protection in main panel on 20 amp 2-pole breaker. tempature on arc-fault breakers in panel were reading 120 degrees. changed out 2 arc-fault breakers in panel. still need to change out one more on return visit. installed 2 customer supplied ceiling fans. changed out sconce on back porch. there was evidence of lightning or surge damage in panel at arc-fault breaker location.