I really appreciated the quick response from Save Home Heat, since they were able to get a tech out right away to diagnose and address my furnace problem. Perry was very knowledgeable and took the time to explain the issue and provide helpful suggestions. He also took the time to discuss the use of my existing bypass humidifier and provide costs estimates for a potential air conditioner install. I was very pleased with the experience. No hard sell, no unnecessary service, very patient and competent technician.