Electrician was late by almost 2.5 hours. This was not the electricians fault. Whoever scheduled appointment didn’t do properly. No calls from your dispatcher stating electrician would be late? I had to call and get updates. I could have been given the opportunity to reschedule, when electrician arrived they were apologetic and got right work and did a great job. Problems were with the dispatchers.
Response from SECCO Home Services:
Barry, we sincerely apologize for the scheduling miscommunication. It's something we've addressed with our dispatch team and are eager to improve. That being said, we are very glad to hear that you were pleased with the service Cory provided. Thank you for the helpful and honest feedback and review!
