JOE and FRANK were the consummate professionals. They solved my issue with the hot water coming through my cold water faucet they stuck with it until they figured it out which was greatly appreciated. They are a great asset to your company. I am very happy with the service of your company.
Everett and his partner plumber frank. Did a great job designing and installing my new unconventional hot water heater. It looks and works great
Very happy with the service, the technician took his time and answered all my questions
The Skylands tech was on time and performed the annual furnace service quickly. His kept the area clean as well.
Great company and employees! The person who took my call was very attentive to my situation. I thought it was just a pilot lite and it ended up being my hot water heater was leaking and needed replacement. Frank your technician was so neat and covered my light carpet so no mess! They cleaned everything up when done! Having a nice demeanor makes all the difference in a repair person who spent a good part of his day working at my condo! He installed my old one over 10 years ago and a pleasure to have him back! It was a bigger problem then expected and he was able to have my hot water on as quick as he could and I was so happy on the response time! Frank and I grew up in the same town and it's so nice to have someone working in your home you feel comfortable with and can talk too. I am going to have some additional work done and he is going to do it through your company. You have a good employee and he figured out my problem with the issue going to the upstairs bathroom shower ... had to flush it out the pipes from debree in pipe from old water heater. He was just super and got it all back right for me! He brought me the bill the next day as I wanted to make sure your company got paid. I will recommend your company to others in my complex as it seems folks water heaters are getting old and need replacement. So glad Frank is still with your company and he put my new one in! My kudos to Frank and thanks for sending Larry to help get this job done sooner it would have been a lot of work for one guy! Frank was also very friendly and respectful! Nice guys keep ... them working for your company! I worked for a major company and had technicians that worked for me. So, when technicians do a great job, respond on time, and complete the work to a customers satisfaction they should be praised and thanked and their superiors need to know they represent your company and what a nice job they have done! Thank you to your office girl too she was so nice on the phone and got my job in early forgot her name but great person handling repair calls. Very happy with your response time, your employees, and your company overall! Thank you for sending me a survey and please share my response with your employees! Thanks again and wish you all another great day at Skylands! Regards, Sharon Hoffman
Friendly, great service!
Prompt response to service call.
Service is good .oil price is too high.
Routine maintenance two furnaces one water heater
Annual tune up
routine maintenance Burnham boiler
routine maintenance too hot air furnaces one hot water heater