Very knowledgeable service person. Answered all my questions. Very efficient.
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Everything was good, the only two suggestions I would offer are: 1. If Skylands were to call a day or two before to remind the person that they are coming. 2. If the service tech were to give the customer his card or have his name on the bill or at least tell the customer who he is. If Mark did that I do not recall it. As for the cost/price I cannot rate that with out knowing what it is. There is no price on the statement/bill.
Response from Skylands Energy:
Thank you so much for your thoughtful comments! Coming as they do from a loyal (36 year) customer I will take them to heart. I appreciate your business, please don't hesitate to reach out any time you have a question or problem. Ed Miller
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Lee is very professional and explains everything in detail.
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Exceptional Service from Steve Moon.
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Great service and very accommodating! Came last minute when we found out our closing date only 1 day in advance.
Response from Skylands Energy:
Allyson: thank you for the praise and 5 stars. We thrive on giving PROMPT first class service. Only happy we could be there for you. Ed Miller
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Technician was pleasant and efficient. Cost was less than previous company used. Heat is working well.
Response from Skylands Energy:
Barbara; Thank You for the kind words and 5 stars. We appreciate every opportunity to be of service and appreciate your business. Ed Miller
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Mark Hanna your service engineer, yes engineer ,cause he knows what he's doing and well informed in his field. I would recommend him and you need to know you have gentlemen and a scholar working for you. I hope he is treated well and well paid.
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Realized the furnace was leaking water this evening and called the after hours line. Received a callback within 15 minutes and a tech arrived a short time after. The service was courteous and professional and the issue was quickly resolved.
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I am very satisfied with the service I received by Skylands. The service Tech was courteous friendly and knowledgeable. I would use Sklylands services again.
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Service call for noise from boiler
Preventative maintainance on oil fired boiler
Service call for water leak by boiler
Preventative maintainance on oil fired furnace
No heat service call on oil fired boiler
Service call for no heat in main part of house
Preventative maintainance on oil fired boiler
Service call to fix oil tank cover
