Thank you, Hunter! I’m very pleased w/ your work & I will gladly recommend you as an efficient & professional tech.
Awesome service, all questions answered, professional service, with hometown attitude.
Dylan was great. Really knew his stuff. Was very personable and did the job quickly.
What an awesome professional man. So courteous so calm and hard worker.
Mr Dylan is a true professional, it’s a shame but don’t trust anyone else on our system. Need someone to come do his job and not spend time on company computer troubleshooting the issue.
My AC stopped working on Tuesday 8/8. I have a service agreement so I called Smith AC-Ville Platte. Dylan was the oncall technician that called me back within a few minutes. He was informative and willing/ready to come to diagnose the issue immediately. However, even with a service agreement the after hours cost was not going to be desirable so we decided to wait until the next day. The house was not unbearable that evening which was a blessing. The unfortunate part is that I could not receive service until Friday 8/11. But to my surprise, that next day Dylan reached out to me to see if we had been serviced. He was concerned because he had not seen my name come across for service. That made my day because that’s customer service. Dylan cared enough to reach out; above and beyond!!! Another good thing is that Dylan was the technician that came to do the repairs. We are back in the cool. I’m happy because I got to experience a person that takes pride in his job and cares about his customers. Thank you Dylan for all you do.
Not cooling. Replaced capacitor and relay. Fan was continuously on. System runs great. Airflow and refrigerant levels are good
Full system check and diagnosis back rooms not cooling did airflow balance
Full system check and service. Balanced airflow to help with back bedrooms not cooling.