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Professional, friendly and not rushed. Very happy with Jordan and Smith Air Conditioning.
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Thank you, Hunter! I’m very pleased w/ your work & I will gladly recommend you as an efficient & professional tech.
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Awesome service, all questions answered, professional service, with hometown attitude.
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Dylan was great. Really knew his stuff. Was very personable and did the job quickly.
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What an awesome professional man. So courteous so calm and hard worker.
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Mr Dylan is a true professional, it’s a shame but don’t trust anyone else on our system. Need someone to come do his job and not spend time on company computer troubleshooting the issue.
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My AC stopped working on Tuesday 8/8. I have a service agreement so I called Smith AC-Ville Platte. Dylan was the oncall technician that called me back within a few minutes. He was informative and willing/ready to come to diagnose the issue immediately. However, even with a service agreement the after hours cost was not going to be desirable so we decided to wait until the next day. The house was not unbearable that evening which was a blessing. The unfortunate part is that I could not receive service until Friday 8/11. But to my surprise, that next day Dylan reached out to me to see if we had been serviced. He was concerned because he had not seen my name come across for service. That made my day because that’s customer service. Dylan cared enough to reach out; above and beyond!!! Another good thing is that Dylan was the technician that came to do the repairs. We are back in the cool. I’m happy because I got to experience a person that takes pride in his job and cares about his customers. Thank you Dylan for all you do.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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In Opelousas, LA, I performed routine heating maintenance on a gas furnace. Tasks included cleaning the burners, inspecting the heat exchanger for cracks, replacing the 16x25x1 air filter, testing the flame sensor, and calibrating the thermostat. The system was confirmed to be operating safely and efficiently.
I completed heating maintenance on a gas furnace, including cleaning the burners, inspecting the heat exchanger, and replacing a dirty air filter. During the inspection, I found a worn blower motor belt that requires replacement. This service was performed in Opelousas, LA, ensuring the system remains operational while awaiting repairs.
In Opelousas, LA, I took precise measurements for a mini-split system installation. I assessed the wall space for the indoor unit, calculated BTU requirements based on room size, and identified the best location for the outdoor condenser to ensure optimal performance and airflow. These measurements will guide an efficient and accurate installation.