Best Technician!

Andrea from Opelousas, LA

My AC stopped working on Tuesday 8/8. I have a service agreement so I called Smith AC-Ville Platte. Dylan was the oncall technician that called me back within a few minutes. He was informative and willing/ready to come to diagnose the issue immediately. However, even with a service agreement the after hours cost was not going to be desirable so we decided to wait until the next day. The house was not unbearable that evening which was a blessing. The unfortunate part is that I could not receive service until Friday 8/11. But to my surprise, that next day Dylan reached out to me to see if we had been serviced. He was concerned because he had not seen my name come across for service. That made my day because that’s customer service. Dylan cared enough to reach out; above and beyond!!! Another good thing is that Dylan was the technician that came to do the repairs. We are back in the cool. I’m happy because I got to experience a person that takes pride in his job and cares about his customers. Thank you Dylan for all you do.

Great

Charles from Opelousas, LA

Very professional - Excellent Rating

Dallas excellent service

Erich from Opelousas, LA

Dallas is awesome!

Excellent service

Sandra from Opelousas, LA

Very courteous

Outstanding Service

Cindy from Opelousas, LA

Always prompt, courteous, and efficient.

Long time satisfied customer

Andrea from Opelousas, LA

excellent

Terri from Opelousas, LA

Dylan was very personable. Very efficient service .

He was very professional

Tom from Opelousas, LA

Yearly service

Chad from Opelousas, LA

Dylan did a great job and is a very pleasant guy.

Great service

Carlin from Opelousas, LA

Service is always professional and thorough

Very polite and helpful.

Phillip from Opelousas, LA

Great Service. Really liked price.

Mrs Grace from Opelousas, LA

I have used Smith Air Conditioning for 9 years and have received great service each and every time they came to my home.

Getter done Dude.

Ron from Opelousas, LA

Great service

Betty from Opelousas, LA

Very polite!!!!

Great

Iggy from Opelousas, LA

Thanks to our technician DALLAS whom came to our rescue to take care oh a HOT house .....To a cold one and smiles on our faces . Thanks for the immediate service .🏅