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Great Tech, on time, neat, courteous, asked if problems, checked all our concerns, above & beyond service, thank you.
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James McClain was excellent from start to finish. He clearly explained what was going on, walked me through my options, and answered all of my questions in a way that was easy to understand. The service was very professional, efficient, and completed quickly without feeling rushed. I absolutely feel Smith AC is dependable and trustworthy, and I wouldn’t hesitate to use them again or recommend them to others.
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Professional, explained things well, and called to let me know his ETA.
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The young service technician Mr.Hunter was very knowledgeable. Id we had any question, he knew exactly how to answer them. Have a nice personality greeted you with a smile 😊
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Hunter was polite and seemed very professional. Hat's off to Hunter today!
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That young man was so kind and thoughtful. Keep that attitude up.
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Awesome service! Kind and friendly technician, Hunter! Thank you!
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HVAC System Repair: Customer noticed ice forming on copper suction line outside. Inspected indoor unit and found evaporator coil heavily impacted with dirt restricting airflow. Performed coil cleaning, replaced air filter, and allowed system to fully thaw. Restarted unit and verified normal suction pressure, temperature split, and stable cooling operation.
AC System Replacement: Dispatched for aging air conditioning system with frequent breakdowns and poor cooling performance. Verified existing unit was undersized and operating inefficiently. Removed old condenser, air handler, and refrigerant lines. Installed new properly sized high-efficiency AC system, connected new line set, evacuated system to proper vacuum, and charged with refrigerant to manufacturer specifications. Tested airflow, electrical components, and thermostat operation, and confirmed consistent cooling and proper temperature split throughout the home.
HVAC Repair: Arrived to find outdoor unit completely inoperative while thermostat was calling for cooling. Checked incoming power, disconnect, and low-voltage control signal. Found contactor severely burned and pitted, preventing proper electrical flow. Replaced contactor, inspected capacitor and wiring for additional damage, and cycled system multiple times to confirm reliable startup and operation.
Commercial HVAC Repair: Dispatched for rooftop package unit blowing warm air. Connected gauges and found low refrigerant charge. Performed leak search and located leak at service port. Repaired leak, pressure tested system, evacuated, recharged to factory specs, and verified temperature drop at supply diffusers.
HVAC Repair Service: Customer reported excessive ice buildup on outdoor unit. Checked defrost control board, temperature sensor, and reversing valve operation. Found faulty defrost sensor providing inaccurate temperature readings. Installed new sensor and tested defrost cycle to ensure proper ice removal and system operation.
Air Conditioning System Repair: Dispatched for breaker tripping each time AC attempted to start. Checked compressor amperage, wiring, and capacitor readings. Found weak dual-run capacitor causing hard starts and excessive current draw. Installed new capacitor, monitored startup and running amps, and verified system starts and runs without tripping breaker.
HVAC Repair: Customer stated system would not respond to thermostat commands. Tested low-voltage circuit and traced issue to broken common wire connection at air handler. Repaired and secured wiring, tightened terminals, and confirmed thermostat properly controls both heating and cooling modes.
Heating System Repair: Responded to no-heat call. Inspected hot surface ignitor, flame sensor, and gas valve operation. Found ignitor cracked and failing to glow consistently. Replaced ignitor, tested ignition sequence and gas valve response, and verified reliable ignition and heating through multiple cycles.
Indoor Air Quality Service: Customer requested whole-home air purification to reduce allergens. Installed electronic air purifier at air handler, wired unit to system power, and confirmed proper ionization and airflow. System tested in heating and cooling modes with purifier operating correctly.
AC Repair: Customer stated air conditioner was blowing air but it felt warm. Connected gauges and found low suction pressure and elevated superheat. Located refrigerant leak at Schrader valve core. Replaced valve core, performed vacuum evacuation, recharged system to proper level, and confirmed cold air delivery and correct operating pressures.
Commercial HVAC Repair Service: Dispatched to office building for rooftop unit not cooling properly. Inspected thermostat control, compressor operation, and economizer damper. Found failed condenser fan motor, causing high head pressure. Replaced motor and capacitor, tested airflow across condenser coil, and verified normal cooling operation.
HVAC Repair: Homeowner reported water pooling near indoor unit. Inspected drain system and found cracked secondary drain pan and clogged primary drain line. Cleared drain line, replaced damaged pan, tested float switch operation, and verified proper drainage with no further leakage.