Mr. Tobey was very patient, courteous, and professional. He arrived with a face mask on and covered his shoes before coming into my house. I was immediately impressed and appreciative with his demeanor. He explained in detail everything that he was doing and helped me understand how I could improve my A/C systems performance.
In my opinion the tech didn't have a lot of troubleshooting experience and/or knowledge about my a/c system. I didn't have much confidence in his recommendations.
Technician was timely and friendly. I was actually pleasant surprised at the service pricing based on similar services provided by the competition.
Performed diagnostic on system, it is determined that the blower motor has failed and is no longer pushing air. Won’t be able to give accurate estimate for repair till Monday when parts stores are open.
System is frozen on both evaporator coils, system shares a condenser unit.
Went into settings on thermostat and reset thermostat checked average on compressor and condenser fan motor all normal
Found blower motor not running found back capacitor replace capacitor and checked operations
System overall is running very well, pressures are within range, amp draws and capacitors are all functioning in range. System has 19° Temperature split.
Compressor needs to be replaced. High amperage on start. Knocking breaker off.
Commercial Diagnostic done today, found that the evaporator coil is completely clogged which is preventing proper air flow which in turn causes the the system to not move enough air to cool the home. Attached to this report is a estimate to have the coil cleaned.
Check blower and amperage on blower checked all ductwork check electrical connections check the evaporator coil check drain primary drain clear check secondary pan secondary pan good checked amperage on condenser fan motor and compressor checked all electrical connections check freon levels all good at this time
Check blower motor amps check duct work check the evaporator coil checked all electrical connections check drain and blew drain, check condenser fan motor amps and compressor amps check capacitor capacitor is in range check Freon levels clean condenser coil
Check system check blower motor and housing all clean check blower motor amps blower motor amps and range check drain line blew drain line, check evaporator coil and ductwork duct work all sealed checked outside condenser check amperage on condenser fan motor and compressor both within range check Freon levels all good at this time
Replaced pilot, ignitor, and flame sensor assembly. Pilot is lighting and heater is operating with a 23 degree temperature rise.
Replaced gas valve and it is working properly, tested next items in sequence and they have failed. Ordered Ignitor and pilot assembly to replace Thursday.
Gas valve failure, will need the OEM version to replace. Customer understands we were unable to verify other components for functionality due to them running im sequemce after the gas valve.
Customer will follow up in the upcoming week or two to have me out.
Installed 12.5 Ton Condenser, converted system to R410A with heat kit, new thermostat & X3 purified air cleaner systems.