Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
System is frozen over again, customer we’ll leave system off and we will return tomorrow Friday the 9th @ 11
perform diagnostic, system is completely frozen over. Will need to wait for system to thaw.
System is roughly 3lbs low on refrigerant, primary drain pain is completely clogged. I added three pounds of R410a which brought system into spec.
System one found bad capacitor also found bad contactor also found bad condenser fan motor all three need to be replaced system 2 check amperage on condenser fan motor and compressor check capacitor capacitor is in range check blower motor capacitor capacitor is in range check blower motor amps blower motor amps in range check freon Freon is good system 3 check capacitor on condenser checked amperage on condenser fan motor and compressor both good check Freon levels found system low recharge system check blower amps check blower capacitor capacitor and range
Warranty: gas control valve not supplying gas to all four burners. System tripping off on no flame sense. Need to replace gas control valve. Control wire to condenser has a break in the wall. Need to replace control wire to condenser for proper AC operation.
Repair: found circuit breaker to air handler not providing power to system. Cycled circuit breaker twice and power was turned back on to the air handler. Once power was restored ran heat for 20 minutes and system achieved a 23 degree temperature rise.
maintenance: performed heating maintenance and filter change on package unit. Recommend replacing 2 of the 4 contactors on the package unit due to pitting and charging. Also recommend chemically cleaning evaporator coil to bring it up to standard.
Ac repair: inspected heat pump for hissing noise at outdoor unit. No abnormal hissing noises detected. System pressures are in range, and system is achieving a 27 degree temperature rise in heat pump heating mode.
Repair: replaced breaker and heater is pulling 65 Amps at this time.
Maintenance: performed heating system maintenance. Heater is operating normally at this time. Achieving 29 degree temperature rise. Recommend adding surge protection to unit to prevent motor and compressor damage from power surges.
Ac repair: high voltage circuit breaker was tripped. Breaker is rated for 60 amp max. Heat kit requires 80 amp max, and draws 78 amps normally. Tripping breaker due to undersized breaker. Recommend upgrading the breaker size to accommodate heater.
Ac repair: insulation on suction line is failing. Recommend replacing suction line insulation. Contactor is showing pits and carbon buildup. Capacitor has rust buildup on the terminals and the top plate. Recommend replacing capacitor and contactor as well to ensure correct unit function. Suction line insulation has been replaced and looks much better now.
Ac repair: came out to install a control module for the duct detector. Noticed the compressors were not running at the time due to issue with the control board. Will return to replace board. Returned to replace board and also the thermostat. After replacing the board units first compressor kicked when It had previously not been. the second compressor did not however due to thermostat issue. Replaced thermostat and it fixed issue with the the second compressor. Both compressors were running at the time of leaving the job site.
Customer just wanted quick numbers over the phone and is not interested in having anyone out to give a quote at this time.
Maintenance: unit had a clogged drain line that was tripping the drain pain float switch due to water build up. Vacuumed out the water from the pan and blew out the drain lines. Added drain solve to help break down any build up in lines as well. Unit is now draining properly and producing an 18 split. Pressures and amp draws for electrical components were all in range. Conducted duct fogging as well.