Absolutely AWESOME experience! Southport sent Tim out to look at our current furnace and give us a very thorough explanation as to our cost/needs options for a new one. He took into consideration our budget and there were no high pitch sales pressures-at ALL. The crew of Brian and Colin came out a few days later. What professionals they were and also friendly! They worked so well as a team. We would HIGHLY recommend to anyone using Southport for any heating or plumbing issues.