I’m glad I was able to use your company to get my new heating System.
Our engineer rang before arrival, was on time, kept us updated throughout the process and seemed very knowledgeable of the system. We’re happy with the service and would recommend.
I had to have my water heater replaced due to leakage which meant that I didn't have any hot water and it's winter here in Maryland where I live. I received Excellent/speedy service from all of the office personnel I spoke with as well as from Colin Theis, the technician, who installed the new water heater along with his helper. Colin was so personable, answered all of my questions and stayed hours beyond the norm to ensure the installation was done properly and there were no leaks in the new piping/fittings he installed. I will certainly use Supreme Service Today in the future.
Excellent. Detailed. Time efficient.
Great! Allis fine now. Thanks
Very professional and offered me several options. Thank you
Scheduled an appointment easily and quickly with the office. They were very kind when I called. Technician was very knowledgeable and is sending us an estimate for potential work. Only negative was the appointment was scheduled for 8am and they didn’t arrive until 8:45am. However, they did email and called to let me know they were running late, which I did appreciate.
Tom, the technician, did an "excellent" job assessing the situation and documenting all the details for installing the new water heater. I hope he is able to come back and do the actual installation of the new water heater. The cost for the new tank is higher than I expected, though.
Excellent. Worked out great. Txs
On arrival removed defective pump and then installed new pump ,wired it ,flushed it ,unit operating normal
Picked up sensor
Inspected units for heat test mode to verify proper operation. Verified proper amp draws and voltages. Documented any issues found. Unit heating properly. Quotes sent in for repair. Job complete.
Upon arrival I was told that unit 2, kitchen, has locked out on fp1 again. Went to thermostat and reset lockout, then went to unit and plugged in aid tool. Found this unit faulted out 30 times on fp1. Unit 1 has 0 faults. Ran system on max stage and checked parameters. Found system is perfectly inline with install manual specs. Another 7 series system is right next to this one so I checked parameters and found them to be almost identical to faulty unit. Uploading picture of readings because I called WF and they were not available. Alex gave me on call number as well and had to leave a voicemail for both tech support options. Continued to run systems and found them to be identical still. Need to return when tech support is available.
Replace the 80 gal buffer tank with 80 gal buffer tank Replaced buffer tank reworked all condensate drain line and pan lines to fit Brass on swing check valve has a leak need to be replaced please seed tec on Friday or Monday
On arrival install 10 inch round flex ,return box. Return grill ,steal tight colars .also opened 10x4 supply register.delta t was 60 degrees . Unit operating normal at this time. Customer paid balance of $273
Upon arrival customer explained that fire alarm company was out recently to run tests and found 4 out of 6 AHUs werenâ€™t shutting down when AHU shut down is pressed. Units 3.2, 2.1, 2.2, and 2.3. I have spoken to customer about this in the past but we havenâ€™t been able to resolve yet. During diagnosis I found unit 3.2 smoke alarm was disconnected. Had to rewire power source from transformer, change control wiring from blower, then rewire safety devices because low temp sensor had failed. Tested operation and made sure thermostat and blower shut down when fire alarm or smoke alarm go off. Quoting to replace bad low temp coil sensor. Then found Unit 2.1 needed thermostat power source changed as well. Rewired Blower contactor and removed Relay from zone panel. Tested system and thermostat and blower shut down when alarm is triggered. Found 2.2 and 2.3 needed to be rewired so smoke alarm break R wire to thermostat. Tested both, went back and tested all 4 again. Called customer because h
Arrived to inspect unit 1 and replace parts in unit #2 replaced heater pack in unit 2 and tested found unit to have very low ampdraw coming from contactor. Inspected incoming power and found beaker tripping for air handler but still passing power and blower still running found breaker for system to be 30 amp and the heater pack breaker to be 35. Not reaciving proper amp draw from the breakers. Inspected unit 1 found no power coming from breaker breaker panel needs to be inspected by electrician to verify proper voltage and amprage from panel. Will return if electrician does not fix issue
Roughed in some of the main started with a drain for the three comp sink figured out the floor drain situation
I replaced the coil sensor and retained the faulty one to return to WF. I wired it into the system and then checked to make sure it was reading accurately. I cleared the previous faults from the system. Unit operating normal.
After I removed the check valve found check valve to be bad which caused the pump to over work itself which happens to burn up the pump since itâ€™s fighting with itself to keep the pit cleared above the valve. This is to help prevent the back flow coming back to the pump.
Upon arrival found unit to have a bad control valve and the ignitor is also bad nothing is happening when I try to fire up the water heater. Recommended replacement due to also no expansion tank installed either.
Up on arrival for no heat call on 01/30/2020. System was sending codes for pressure switch stock open . Tested pressure switches, toot readings with manometer Flow was slightly low. Tested flue pipe, Found bee nest blocking flue pipe outside. Removed nest tested system, system operating normal.
Upon my arrival I replaced the air filters with ones provided by the customer. I then operated the furnace and checked the temperature rise. All electrical components are in sound condition inside the furnace. The heat pump was checked in heat pump mode, defrost mode and auxiliary heat mode. This unit is operating properly except the voltage distribution system outdoors was burnt and so was the black wire that goes to the compressor winding. I replaced the contactor and cut out several inches past the burnt wire and put a new terminal end on it. I tested the operation afterwards. Both units are operating normal. Replace voltage distribution system on Rheem heat pump and repair burnt compressor wire that caused the contactor to burn. The HWH does not have an expansion tank installed and I believe the noises the customer described are related to the stresses of excess pressure against the heater core. This can ultimately cause the HWH to rupture generally from the top where there is al
Inspected unit 1 in 1 st floor for low heat temp rise. Found heat pack to be open line when reading ohms. Heat pack needs replacement. This unit is over 20 years old. System is wobbling due to out of alignment blower wheel and all screws rusting out. Suggest a new unit replacement Found units for 3rd floor to have tstat that is damaged/ missing Tstat needs replacement.