Impressive technician

Levy from Towson, MD

From introduction,to analysis, the technician was all business and discovered the issue in a matter of minutes, all while being friendly and taking the time to explain things.

UV install

Hucht from Glenwood, MD

Job went well not problems in less then 3 hours

Professional, competent AND kind.

O'Connell from Annapolis, MD

Outstanding.!!!!!!

Great tech

Marc from Westminster, MD

The technician that came to my home was a knowledgeable, friendly guy who looked my system over.

Great service, good price

Kathleen from Frederick, MD

The service technician was helpful, knowledgeable. The first appointment was not on the schedule and I did not know until I called three hours in to the service window. The technician was polite and offered to stay and finish the recommended repairs so I did not have to schedule a new appointment. I was grateful that he did and he finished sooner than he expected.

Great customer service. Knowledgable and Experienced Technician

Steve Goth from Ellicott City, MD

Supreme Air keeps their customers well informed of their technicians arrival via text messages. Youssef is very experienced and knowledgable technician on Geothermal hardware. He has great customer service skills, follows up on any action items resulting from service call, and offers energy efficient options for us to consider. I've been a geothermal customer of Supreme Air for 11 years and have had consistent, reliable service over the years. I recommend Supreme Air as a result.

The Customer Service Department needs a lot of work

Murray from Catonsville, MD

Was with outheat for 3 days. The service tech was great. the office staff dropped the ball. Did not update Schedule for Thursday yet had committed to having someone here in 2 to 4 time frame. When I called after 3 rep was surprised said wasn't on schedule. Then committed to having someone here on Friday at 8. Called at 8:30 and tech was at shop picking up equipment. a good 30 minutes away. Tech arrived 9:15. my time and committments have to be managed. I cannot do that when the I am not given a realistic time frame. Missed an appointment

Over-priced.

Cleveland from Baltimore, MD

Yonas was very professional and courteous.

Sank from Baldwin, MD

Paul is the definition of Excellent Customer Service

ADAM from Annapolis, MD

Great Service Friendly Technician

Liberto from Catonsville, MD

Yonas is very detailed oriented technician. Open to explaining the different checks he is making to ensure the inspection system is complete.

He dealt with the problems quickly and installed the needed parts

ANDREW from Ellicott City, MD

Great service. Great to have heat again

Great

Sharon from Ellicott City, MD

Paul was an excellent service person. He did a fabulous job

"Thumbs Up"

Len from Baltimore, MD

Supreme Customer service, Ms. Montana was very responsive, courteous, and patient when providing assistance.

Excellent Customer Service from Paul L

Reilly from Germantown, MD

Paul arrived on time, was very pleasant and worked very efficiently to complete the hot water quickly.