Tommy did a great job diagnosing our plumbing issue. He was professional, thorough and knowledgeable. If you need a plumber...ask for Tommy!
The technician explained everything and answered my questions. And a very pleasant person.
Supreme Air scheduled a seasonal service call to check our equipment. The technician called a half hour before he planned to arrive to make sure I was there, and then did a thorough tune up and inspection while respecting my house and my time. They are exactly what I want from an HVAC service provider.
Good job !
Returned to finished quoted water heater replacement. Tied onto existing connections tested works great. No leaks. Pilot on ready to go.
Will Credit $49 upon approval of repairs
Upon arrival customer explained to me duct main track line and around ask all condensating throughout the ceiling in living room dining room area. watermarks on ceiling due to duct work condensating. I gave Alex a call to explain in detail whatâ€™s going on and how to price out job. Rapping duck work throughout first floor level main trunk line is 15 foot long, One round duct tee off 10 foot lenth the other round duct T off 5ft & another one 5ft in length 3ft in lenth T off 4ft in lenth & one round duct T off 3ft length
When I arrive customer explain to me they are in process of closing on their home in the next two weeks. house inspector found some type of growth, mildew of some type inside indoor furnace at coils. I gave customer three options of estimates. Coil cleaning today while Iâ€™m here on site or scheduling out whole house duct cleaning and also, while I am here on site get inside furnace clean While coil is in place. Customer gave his wife a call to explain everything and ask if I can email the three estimates over, after a little while customer decide to go ahead with one of the options and thatâ€™s to mitigate the problem of cleaning the coils & inside of area. while I was here on site. After taking care of the job I ask a customer to take a look behind me to make sure everything was correct in sight to customer satisfaction. Personal status everything looks good happy and satisfied turn power back on to unit unit is operating at normal operations at this time. Before and after pic
Fall pm on 09/19/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced checked blower motor checked blower motor capacitor I sanded the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition checked all other electrical connections checked temp rise DT 57 & 62 made for 35-65 unit tested unit operating normal at this time. Recommended duct cleaning also Uv lights installation and ez trap installation
Ran vent for 11a bathroom group up exterior of building to above roof also added clean out to vent
Returned to finish what was quoted for a water heater installation. Tested and works great. Tied onto existing connections.
Arrived onsite to inspect error code 13 on stat. Checked unit operation and inspected heat assembly. Found gas train to be shifted enough to not allow gas to shoot through tubes. Causing the rollout switch to trip. Shut down unit, shut down gas flow, and disconnected gas line. reposition gas train to shoot through tubes and reset rollout switch. Tested unit in heat test mode unit now running properly and heating with out error. Warranty per Alex.
Performed heating pm on both geo systems. Replaced customer provided filter. Found humidifier needed service, customer said he would like to do It himself. Checked capacitors and contactors. Tightened electrical connections. Blowers and coils clean. Flushed out drains. Checked operation of both geos. Measured compressor, blower, and loop pump amp draw. Measured heat rise, loop rejection rate, and flow rate. Let systems satisfy thermostat. Tested aux heat. Units operating normal.
Tuneup special on arrival I sanded the flame rectification probe and checked the burner arrangement the ignitor homes out of good condition checked electrical connections checked blower motor capacitor checked coil checked air filter checked condenser drain line and cleaned set unit #1 call for heat measured supply and return air temp measured voltage and amps checked unit#2 heat pump set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain it was clogged I cleaned also vacuum the drain pipe water is moving out normal checked air filter checked all other electrical connections for indoor unit I checked condenser unit outdoor checked electrical connections checked compressor capacitor checked voltage and amps checked pressure and temp and they are ideal indicating zero leaks units tested units operating normal at this time. Highly recommended duct cleaning also uv lights installation and Ez trap installation
Fall pm on 10/18/19 on arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters and replaced units operating normal at this time. I wasnâ€™t able to access Unit in attic do too it wasnâ€™t safe for me to walk across joist beams. Customer wants to know if some can come out when duct cleaning gets done.
Replaced Well pump for geothermal system tested water is running through pump
On arrival remove old pc board and install the replacement pc board. I checked all electrical wire to make sure. Everything is hooked up correctly. Called for heating Unit went into s 20min delay. And then ran normally. Customer paid balance and signed but refuse to sign the last signature. Because of system flashing multiple communication lights. Green, blue, red, yellow. Spoke to co worker Collins about light on both pc board. They are communicating lights. System running normal dealt T 130 return 72
Performed heating pm on both systems. Replaced provided filter. Flushed out drains. Checked cleanliness of coils and blowers. Checked capacitors and contactors. Tightened electrical connections. Ran furnace heat, geo heat, and aux heat. Found igniter close to out of spec, quoting customer to replace. Found humidifier pad worn for furnace system, quoting customer humidifier service. Finally found gate valves on water heater, quoting customer to replace with ball valves. Both units operating but repairs suggested.
Fall pm on 10/18/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter and replaced checked compressor capacitor checked EWP and LWP also water temp checked blower motor checked coil checked all other electrical connections unit tested unit operating normal at this time.highly recommended duct needs to be cleaned also uv lights installation and zoning dumpers repair. I gave option for the customer she wont to do duct cleaning and zoning dumpers first and rest of the option she is going to wait until next pm I scheduled the customer for duct cleaning and zoning dumpers repair I collected job deposit $660.50 on C.C job balance $660.50 when the job is done. DUCT CLEANING ALSO ZONING DUMPERS REPAIR