Chris was the third tech and he fixed the problem I was extremely pleased with his thought process in solving the problem
Overall Experience
Quality
Price
Convenience
Job waste replace defective uv light. Light was replaced quickly
Overall Experience
Quality
Price
Convenience
Response from Supreme Service Today:
Thank you Bernard for such a great review. We're working hard to ensure all of our customers feel the same about the services we provide them, whether HVAC or plumbing. We're so happy to hear we met this goal during our visit to your home. Have a supreme day!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Fall pm on 10/04/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter cleaned checked compressor capacitor checked coil checked blower motor checked EWP and LWP it was low pump it back up 75/68 psi also checked water temp checked all other electrical connections unit tested unit operating normal at this time. Recommended single or hole house surge protector Ez trap and wet switch.
Presentation of estimates to homeowners mother emailed estimates to homeowner home owner is waiting for report from home inspection to see if water heater replacement is required for sale of property
Called customer and asked him to check his condensate pump. He said he unplugged it yesterday to vacuum and forgot to plug back in. Told him how to reset the system. Per customer, unit is back up and running, will call us if he needs service.
The reason the bulb was burning out was because the wire that comes off the Uv ballast was crimped in several places. I had run a dedicated transformer without thinking to replace the ballast, but the light was dim and as I was going to replace the ballast the transformer I put in overheated and popped. I removed it ran new ballast and wire and connected them to r and c out of the board. The difference in the light was extremely evident. Unit operating normal.
Found uv light bulb to be bad. Replaced the bulb and checked operation. Warranty bulb.
On arrival installation new blue tube TUV -BTER tested checked electrical connections checked voltage and amps unit operating normal at this time. Collected the balance of $203.50 credit card on file.
Spring Pm On 04/09/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced also EWP and LWP it was low pump back up 65/60 psi recommended UV lights installation I was recommended last time I was customer house i talk to him again about it he is okay to have one I gave quote for customer accepted order the UV lights I have to come back this Friday to install UV lights collected $203.50 C.C .unit tested unit operating normal at this time unit. Customer needs to schedule for Friday afternoon.
GEO WATER FURNACE SPRING PM FORT WASHINGTON MD
The unit was turning off on high pressure in heating mode. I removed 8 oz of refrigerant but then the cooling seemed to be off. I added it back and cooling got better but then it tripped on high pressure again. I called Amana tech support and reconfigured the blower dip switches. The unit was set several 100 cfm too low. After this I still struggled getting the charge just right until I screwed the txv valve for cooling in clockwise several turns to get 7 degrees Superheat. Then I checked subcooling and had 8 degrees which is what the target is. The unit in heating modes operating above pressure table but the ambient air temperature and indoor temp are above table ratings. However it is not cutting off on high pressure. Unit operating normal in both modes with normal air flow and refrigerant charge confirmed proper.
There were 2 issues with the equipment. The outdoor unit was flashing multiple low pressure trip fault codes on the comfort alert. Refrigerant oil was all inside the suction line insulation. I sprayed the braze joint with soap bubbles and a very small leak shown. I used the leak detector to confirm. I pumped the system down and brazed both high and low joints and flushed with nitrogen and pulled into a deep vacuum. I opened the valves back up and ran the unit and added refrigerant to bring operating pressures to match data sheet and also have normal temperature rise. The second issue was that y1 and y2 were jumped out together at the air handler control board. I had heard the blower ramping up and down and it was effecting the pressures. I removed the jumper wire. I checked thermostat configuration and cycled the unit once more and also tested defrost while I was there. Unit operating normal. I took a picture of the leaking braze joint. I called the service manager to let them know
Called customer and he reset system and is heating now, told him to call us if he would like service.
Wayne water furnace fall pm front Washington Md
Wayne water furnace fall pm Fort Washington Md
