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Chris was extremely professional and clearly explained all the matters of my servicing today. Couldn't have been more pleased with his work.
Overall Experience
Quality
Price
Convenience
Colin was extremely professional and knowledgeable. Located the issue promptly and advised on how to proceed with work. Completed project as described. Very pleasant experience from start to finish.
Overall Experience
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Called customer and he informed me that nobody will be home, gave me garage code. Upon arrival I found console unit in garage not running, breaker off. Turned breaker on and let system cycle on. Blower came on but breaker tripped immediately after compressor contactor pulled in, could hear compressor try to start for a split second. Removed compressor leads and found 91ohms at S-C, 321ohms at S-R, and .85ohms at R-C. Compressor is shorted and needs to be replaced. Kept compressor leads off and taped them so breaker doesn’t trip. Continued to run system until aux heat came on. Measured amps and heat rise to make sure it stays operational. Quoting customer to replace compressor. After speaking with customer via text, he asked me to keep the breaker off, doesn’t want aux heat to run. Put all wiring back on compressor and left breaker off.
Replace supply line on cold side of laundry tub, also checked drain lines for backup . ran water from all fixtures on first floor for 10 min no signs of back up. I suspect it was a partial clog that broke from head pressure
On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked water pressure,coils,contactors,blowers,filters,units are operating normal.
On arrival both units locked on fp ,checked systems operation.checked pressure drops ,temp rise ,heat extraction,pumps.sensors also checked refrigerant pressures,units are operating normal,possiblity of defective fp sensors .
On arrival installed 2 uv lights .one at the main house attic and the other one at addition attic unit .tested both units.units are operating normal
On arrival removed bad cap ,i then installed new 45uf cap,tested system unit operating normal
Arrived to inspect heat pump system for fall season. Inspected unit in heat test mode. Verified proper order of operations. Found duct dirty and need cleaning. Found unit heating properly. Job complete.
Replaced half inch ball valve sweat above marathon tank coming off geothermal pre-charge for water heater No charge for this covered under warrantyAlso looked at kitchen faucet pull out sprayer needs spray and replaced and weight add it to hose It’s a Hansegrohe faucet Toilet tank on second-floor master side needs rebuilt universal kit will not work it is a Kohler toilet tank send email to Zach Parker at Ferguson with pictures to try to get parts price and availability so estimate can be written
On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked water pressure and drains. Inspected coils,blowers,found main house unit has a bad cap rated 45 and actual 36 .also noticed a leak on top of water heater at the 1/2 ball valve.also notice some Bactria growth on the outside and inside of main house attic unit and also addition attic unit has some Bactria growth inside of the unit .i recommended installing uv light to prevent any future growth of Bactria .also replaced replaced provided filters . Main house garage unit was not working .found system locked on fp .checked water flow ,checked pressure drop ,ohmed sensor .checked refrigerant pressure ,reset system .also spoke to tech support .unit operating normal at this time.
Customer recently replaced the air filter. Coils and blower wheel are clean. I checked the electrical wiring and electrical systems, including the 15KW auxiliary heat strips, all are within specification. I operated the unit on heating mode and recorded 25 degree temperature rise and 105/315 pressures, iat 65, oat 40-45. I forced the defrost cycle and it indicated and completed its cycle. Unit operating normal.
Air filters were replaced mid September and mid October by the customer. Air coils are clean. I pressurized the 2 ground loops to 65psi. I checked the electrical wiring and electrical systems, including the auxiliary heat strips and their safety devices, all are within specification. I operated the units on second stage heating mode and recorded 25-30 degrees temperature rise across the air coils except for unit #3, which was >30. I increased the blower speed to drop the temp rise to under 30. I calculated heat of extraction and they are all extracting slightly more heat from the loop than the printed data, which is great. Units are all operating normal. There is no surge protector on any of the equipment. Installing one on the main entrance panel will protect everything served by that panel. Also unit #3 in the attic may benefit from a Blue Tube ultra violet light and Ez Trap drain line assembly with built in overflow protector.
Add a water heater tank booster in series to boost temperature
