so far the new board is working well. Mitch replaced it yesterday and did it smoothly
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I honestly do not think you care about my opinion unless it's a glowing self-serving opinion you can share with other customers.
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We called in the morning and were serviced same day. Ej Francis was awesome got the job done quickly.
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Garry was most professional and personable. He explained the process and his findings. Very reassuring…
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Great service from scheduling to completion. Report includes photos of units and cleaning accomplished.
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very pleased with how rapidly Mitch showed up and diagnosed the problem. Assuming this is the only issue with the unit, I am very pleased with the service(once the part is shipped and installed)
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Found system slightly low on 410 3 zones 3 thermostat Customer like to maintain 75-78 degrees System is over 10 years old Client has emergency heat and gas fireplace Client wants a quote on 18 seer split system. Client wants quote on generator to run AC and elevator.
Poor duct work Improper install, the company that installed it tried to make it right and failed again. Returns are being choked a little Loss of air in supply somewhere .8 static pressure Equipment is working as it should. Looks to be poor ductwork design. Added 1.5 lbs 410 in high stage to bring SH up to range . 90/325 outdoor coil temp 17 indoor coil temp 104
Found plenum separated from air handler Sealed with mastic tape complete plenum Checked AC mode, Heat mode, Aux heat mode, and force defrost and fuse did not blow. Removed thermostat and checked wires behind and found some wires split possibly touching . Separated wires so they are not touching and restarted system. Removed fan and check for any wires touching copper and did not find anything out of the ordinary . Run defrost 3 times and no faults. Switch upstairs and downstairs thermostat to try and see if the stat is intermittently shorting out. Added 3lbs 410 to top off system overcharged a little and removed 1 lb If downstairs unit short fuse replace thermostat If upstairs unit short fuse replace outdoor defrost board and sensor
Found system low on refrigerant pressures 40/250 Found breaker to emergency heat failed breaker is in the on position no voltage passing through try to turn off and turn back on breaker would not go past trip position something inside the breaker has broken need to replace. Added 2 pounds of 410 a refrigerant brought system pressures back up to 85/340 32 degree outdoor temp, 70 indoor temp Vents are pushing out 96 degrees without electric heat. With electric heat the unit will run 110° to 130° F Defrost operations are working properly Indoor coils are clean return filter is new
Replaced warranty tstat I just installed. Tstat would not send signal for fan to run. Adjusted charge.
Replaced defrost board. System still not going into defrost. Looks like someone has re wiredthe system. Put in return for logic to correct issue. If issue is not corrected the outdoor condenser may need to be re wired.
Defrost is not engaging, Pressures are good Tested defrost by jumping sensor and using test pins. Client denied maintenance services at this time.
Leak search. Straitor broke. Replaced and filled system up
System is working fine, found zone damper for upstairs not opening zone board is intermittent Bypass damper is weighted and was taped closed causing DAT sensor to shut down system. Need to replace 14†and 12†zone damper with 12†bypass damper Need to replace zone control with new 2 zone, zone board and DAT sensor . Remove DAT sensor from supply box and put between coil and blower . Prepaid by. Credit card with full amount
Checked system over. Everything functioning the way it should. Told homeowner if problem happens again to give us a call
Performed maintenance. Unit and components are operating properly within manufacturers specs with no issues at this time.
Installed new load center panel, heat strips is now working properly!
Performed maintenance. Unit and components are operating properly within manufacturers specs with no issues at this time.
System pressures 130/530 heat mode removed some Freon brought pressures in range , checked indoor unit , all system functions are working at this time . Jumpered defrost the board board went into defrost mode, possible sensor failure , told customer to check if the unit has ice tonight or when it stops working if it does and call back we will order sensor under warranty Price will be 295.20 under warranty paying for labor.