Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The work was done in a great clean and experienced manner with a nice pleased attitude . If I need another service call , my wife and l would like
Response from Swift Services Heating & Cooling:
Thank you, Ben, we like to provide our customers with excellent service through hard work, explaining procedures so the client understands the work being done and keeping a clean workspace!
Overall Experience
Quality
Price
Convenience
Last fix lasted about 1 hour. So far this one is on 10 hours and working. All say bad install a month ago. Ask for someone to come out in daytime and fix correctly all you get is no need it’s fixed. Each tech is very nice gets it running but only for a while
Response from Swift Services Heating & Cooling:
Hi James, The General Manager will be in contact with you shortly to discuss the situation.
Overall Experience
Quality
Price
Convenience
I thought the price was very high for cleaning out a small pipe.
Response from Swift Services Heating & Cooling:
Hello Francis, I am sorry to hear you felt the price was a little high. Sometimes it is not the size of the item, but the importance and difficulty in fixing the issue it may cause that determines the price. I have asked the operations manager to look into this situation and make sure you were charged appropriately.
Overall Experience
Quality
Price
Convenience
Great service at a fair price
Response from Swift Services Heating & Cooling:
Thank you, George, for sharing your excellent feedback with us!
Overall Experience
Quality
Price
Convenience
We are very happy with the service provided with getting a new air conditioner.
Response from Swift Services Heating & Cooling:
Thank you, Stephen, We are glad to provide you with Excellent service anytime you need. We are glad to hear your new Air Conditioner is treating you well.
Overall Experience
Quality
Price
Convenience
New system second time it needed to be fixed. Both time because of bad install
Response from Swift Services Heating & Cooling:
Hi James, the General manager is looking into your file and will contact you shortly to see what we can do to make the situation right.
Overall Experience
Quality
Price
Convenience
Found system satisfied at 76 degrees. Checked overall operation of system running normally at this time. Found insulation inside ptrap potentially causing drain problems. Covered vent so no more insulation could access drain.
Upon arrival found system calling in cooling, Air handler running and outdoor unit not running due to pulled disconnect. Inserted disconnect and checked pressures. Found pressures low , added 410a until system reached 3 degrees subcooling which is designed for this unit. After correcting charge checked delta t and it’s 19 degrees. Warranty service no charge. Left tstat on 74 degrees.
Found unit frozen solid cut fan in on and took discount out on the outdoor unit will come back on Saturday when ice is gone ocn door code.
Checked unit, found clogged drain. Cleared drain, confirmed operation. Everything working properly at this time.
Fixed pan and drains changed blower motor and board sealed duct at supply
Installed wty parts and two e30 thermostat
Duct leaking. Sealed various spots. Renewed silver service agreement.
Found Bad blower relay, replaced. Defrost system and checked pressures subcooling is within 3 degrees target range. 82 return 68 supply
Found blown fuse replaced fuse and found short in wire. Repaired and verified operation.
System working properly at this point.
Found tstat fan in the on position is why Air handler was staying on constantly. Switched fan to auto position and system is running properly at this time. Also found Lennox comfort thermostat not connected to customers WiFi causing an error code, reconnected tstat to WiFi. Customer also complained that sons bedroom never cools properly, upon investigation found that one supply vent has no flex connection. No charge warranty.
Rebrazed leak in suction line and recharged system.
Found system low in 410a. Charged system up to 5 degrees subcooling. Advised customer to monitor comfort level, (after allowing 24 hours for system to catch up). When and if system starts to not cool call us ASAP so we can perform a thorough leak search. Warranty service no charge.