Too expensive for what you get. A lot of lip service to how good they are, but not 1/3rd as good as they represent. No follow up to problems they create. Did a half ass on installation. I have pictures and a statement from another company to back up my claims. I would not recommend their company to anyone!
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Short notice and only one evening to do the work required. Mr. Francis worked until 10pm . We were amazed and very great full..
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Convenience
Overall Experience
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Overall Experience
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Overall Experience
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Scott took the time to examine and clean all aspects of our system. He then explained what to look for as the system ages in this coastal environment. Very knowledgeable and friendly.
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Overall Experience
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Overall Experience
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Technician was very helpful in pointed out potential problems and solutions.
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Overall Experience
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Overall Experience
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Performed tune up on system. Sprayed coils and added algicide tablets. Uv light is on and functioning. Added pan strip provided by client. Heat kit getting correct amps. Blower motor capacitor is good. Safety switches work. Air flow is good. Sprayed outdoor coils. Capacitor is good. All amps and volts are good. Refrigerant levels are good. Built estimate for dryer vent cleaning. Client renewed membership.
Found system low on charge git pressures up with 410a leak searched, found leaking evaporator coil. Also found faulty condensation pump. House is extremely low trench’s dug under duct work to access air handler.
Checked 2 zones on the 2nd floor system they are both working at this time this system is very difficult to get to!
Performed maintenance. Unit and components are operating properly within manufacturers specs with no issues at this time. *Reattached dryer vent, quoted and performed dryer vent cleaning. Only charged for dryer vent cleaning since repair was very simple and no materials were used, client supplied hose clamp for vent repair. *
System was continuously running and not cooling properly. Changed white wire from w to w2. Everything functioning properly at this time.
Checked the 5 ton package heat pump unit in dorm 2 the compressor is not starting at all just humming gave a quote of 3,335.00 to replace the compressor the executive director Kendrick rush asked for a price to replace the unit spoke with Dave he is sending a CA out to look at the job I checked the unit in dorm 1 which is working normally so he can move the people out of dorm 2
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled.
I arrived at the customers home customer has explained the concern with the outdoor unit not working after checking and inspecting the customer system I found the outdoor unit not coming on due to a bad capacitor I have replaced the capacitor checked and tested system operation after system was running system is now operating properly at this time without any problems customer has signed up for the silver cool club maintenance agreement and will call in at a later time to schedule his first maintenance.
Completed tuneup. Replaced sta clean strip. Going to call office to renew. Sent copy of renewal form to email.
Got all pipe installed and connected. Finished digging trench. *rained out* Pulled wires and installed breakers and wires in panel Installed wires in spa disconnect and hot tub.
