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Brock and Jimmy did an awesome job! Very professional, great customer service and kept us updated on progress and what was being done. Swift needs to give them a raise!!
Overall Experience
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Overall Experience
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Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Overall Experience
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Convenience
The men did a great job when they came out. And, everyone in the office that I talked with was friendly and helpful. However, the scheduling of the appointments part of the service left something to be desired as the times weren’t what I was told when we scheduled them a month prior. I realize your company can only give an estimate of time of service, but would like to see your company work on the scheduling component or explaining it better. Otherwise, service was excellent.
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Overall Experience
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Have a 27 year old Trane that was with the house I just bought. Two months into the house and began having problems with the unit. Called Swift for a service and Brock came out and immediately diagnosed the problem. Rather than repairing a 27 year old unit, I had him price a new unit. He obtained the quote and set up an installation for the next day. He was very helpful and knowledgeable.
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Overall Experience
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Found system low on charge git pressures up with 410a leak searched, found leaking evaporator coil. Also found faulty condensation pump. House is extremely low trench’s dug under duct work to access air handler.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled.
Confirming that we repaired all issues. Strapped up the run and wrapped insulation.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled. Bad 7.5 capacitor.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the unit itself and it’s coils. Unit is functioning properly upon completion and was well handled.
REWIRED CUSTOMER PURCHASED HONEYWELL THERMOSTAT AND SIGNED UP ON (2) BRONZE CLUB MEMBERSHIPS. CHECK WAS WRITTEN FOR $332. CUSTOMER SAID TO CREDIT THE $16.60
Adjusted super heat, set blower to circ per Shane.
Super tuneup. Checked heat strips and reversing valve. Checked pressure of the unit as well as capacitor. Sprayed off the units coils. Unit is functioning properly upon completion and was well handled. Bad capacitor
Changed blower capacitor unit is functioning properly upon completion
Cleaned and serviced Goodman gas pack. Pressures checked good. Heat would not fire due to pressure switch not closing replaced pressure switch and unit began heating properly. Leaned evaporator coil and condenser coil. Cleared drain pan and drain line. Customer has two 6 inch runs down one in master bathroom one in living room. Quoted to repair runs.