Checked and explained everything
Everyone in sales & service is very professional & helpful. The service techs work very hard - Chris & Robert have been so helpful answering my questions. Tim & his crew did a great job with the new system installation. I am very pleased with their service.
EJ was super.
Jake was professional and very congenial. He is an asset to the Swift Company. They should be very proud of him!!!
Robert did a great job. It's wonderful to have heat again.
Our heat pump went out yesterday and a Swift Air technician diagnosed the problem got it running and told us about a problem with the unit. We decided to get a new system from Swift which they installed today.
Install 3 Ton 14 Seer Ruud Split Heat Pump w/ Wifi Thermostat 1 Year Silver Service Agreement 1 Year Labor & 10 Year Parts Warranty Add 1 Run to Guest Room
Clean and check on system, everything running well. Added a hard start kit.
Checked system. Leaking in two places. Approved replacement for Monday.
Found drain line loose connections, tighten drain connections and cleaned drain and dried water. Customer is going to run fan for 2 hours to completely dry out system.
Performed tune up for service agreement member. Informed customer that system is very inefficient and has a leaking coil. Wants a price for a new system. Set up system analysis with Robby on 1/17/20 between 10am and 12.
Install 2.5 Ton 14 Seer Goodman Split Heat Pump w/ Honeywell T6 Programmable Thermostat. 1 Year Bronze SA. 1 Year Labor & 10 Year Parts Warranty. UV Light
Replaced thermostat with a parts warranty.
Cleaned ptrap and verified operation.
Approved replacement for tomorrow
Upon arrival I greeted the customer and started my work. I soon found that the drain was leaking at two or three joints. So after replacing the section of pvc pipe the system is draining just fine. They were also interested in replacement of old system. Robbie is working that out.
Dropped off 8ft ladder
Install 2 Ton 14 Seer Goodman AWUF Style Split Heat Pump W/ T6 Honeywell Programmable Thermostat 1 year Bronze SA 1 year Labor & 10 year parts Warranty
Checked system, couldnâ€™t really notice any smells. Client stated was getting a smell similar to stale air like in the attic. Made adjustment to attic access door to seal tighter. Also advised client to run water every so often in upstairs bath/sink to prevent odors from coming thru p traps. Unit didnâ€™t make any abnormal sounds while I was there. Made adjustment to heating airflow to bring in line with cooling air flows that were previously adjusted. Also leveled outdoor unit, in case any noises are coming from it.
Systems are operating normally at this time, tune up complete.