Thompson Comfort Connection is a local family business. They treated us like family. They were honest, professional and fair. We had to replace a 20 year old furnace and a/c unit. Josh initially looked at the furnace and explained every detail of what he was testing and looking at. The repair costs were high enough to know that we needed a new furnace. Reynold gave us several pricing options and told us how to save the most money. He gave me his work cell phone number and answered all of my text questions immediately, even on a Sunday!! The installation appointment was set up immediately. The installation crew, Devon, Andrew, and Dalton were awesome. They explained the process to us, then worked quickly and efficiently. Devon gave me a class on setting our new smart thermostat. They even cleaned up after themselves!!! The whole experience was pleasant and easy. I would highly recommend this great company and their outstanding service. Thank you, Thompson Comfort Connection!!!
