Brad was fantastic. He was on time, let me know he was coming, wore his mask inside the house, and made sure he addressed all of my questions and concerns. This was just a routine service on my A/C, but he was thorough and friendly. Thanks Brad!
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Brad’s service was consistent with the Gold Standard of HVAC care offered by Thompson’s Comfort Connection. They are fast, professional, and HONEST! (A Thompson Tech fixed an issue for me in less than 60 seconds. Instead of taking the $60.00 minimum call out fee and leaving he gave my furnace and water heater tuneups).
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Explained what I needed to do very well to keep up the maintenance
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Brad called as ahead of time regarding our air conditioner to let us know he was available a little bit earlier than planned, hooray. He was on time and quickly diagnose the problem and had the parts on his truck to get us back up and running. I continue to enjoy the service and response I received from Thompson.
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Thompson’s Comfort Connection provided excellent suggestions and options to meet my needs. Tawna was courteous, patient and helpful, and when I had further questions, referred me to Bill Thompson, the owner. Bill provided additional information, explanatory links, and answers. Brad called ahead to confirm my availability and arrived on time, wearing mask and gloves. He installed my unit and showed me how to access it as I wish for cleaning. I was comfortable having him in my home. Thanks to great service from start to finish, I am satisfied that I have a unit well suited to my needs.
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Had bought e new system with in a year. Quit working over a hot weekend, called Sunday night and they came out and fixed what turned out to be a bad breaker right away.
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Air conditioner tune-up on Lennox Air conditioner
Tuneups on one Amana AC and one Amana furnace
Air conditioner tune-ups on three Carrier Air conditioners
Air conditioner repair on Bryant Air conditioner
Air conditioner tune-up on Trane Air conditioner
Air conditioner tune-up on Amana Air conditioner
Air conditioner diagnostic on Lennox Air conditioner
Air conditioner repair on Trane Air conditioner
Air conditioner repair on Lennox Air conditioner
Air conditioner repair on Lennox Air conditioner
Air conditioner repair on York air conditioner