You guys said you would be there Monday morning, and you were. I got a call from Nathan that morning and he said he would be there in the next 30 mins. He arrived in that time frame. I appreciate that. Sometimes I have to sit around all day waiting for service technicians ( other companies) to arrive. And when they do they are late. So I really appreciated Nathan's promptness. He also mentioned that we would eventually need a new part for our furnace and gave me a price range when I asked him for it. I appreciated that too. He's a good guy and was easy to speak with. I'm really happy to do business with you guys. Got your phone number off from one of your service vans.