Kel was good listener and fairly informed me of my options to repair faucet. Definitely would use him and business he represents again.
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Quick and efficient. Was able to do some extra above and beyond service while he was here.
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Thompson Plumbing customer service was professional. We explained our situation which included difficulty turning on one of our bathroom faucets as well as our rain shower head which was spraying in numerous directions. They sent Kel Riks and he immediately diagnosed the problem as the hard water we all have which was causing falsification in the pipes. He offered a less expensive solution and then the option of a whole house filter. We chose the latter and are very happy we did.
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He was very knowledgeable and did an excellent job explaining everything to me
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Ignacio was very competent, professional and personable. I would highly recommend him.
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Our service tech, Ty, showed up promptly and worked efficiently. He serviced our account last time. Very pleasant and knowledgeable guy.
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Thomas and Mark know what they are doing, were on time, polite, honest and want to make sure the job is done right.
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Replace the ducting insulation in the garage when installation is started.
Performed heating maintenance on two systems. Upstairs unit is running within specifications and has no issues. The down stairs unit had a leaking blower run cap and an inducer motor run cap on the cusp of going bad.
Furnace is over 40 years old and there are no parts to repair it
Performed the annual heating maintenance. System is operating within specifications and has no issues at this point.
Attempted to remove trim handle to see which moen cartridge it is. Handle would not come off. Client had already attempted with Channel locks, it had marked up the finish. Recommend calling moen and getting a complete cold side valve with trim. Give us a call and we can come back to install it. Kohler shower valve operation was working as it is designed. It has cold, warm and hot function. Client was there with me to confirm. No need at the time to replace the cartridge as the shower valve is working as it should. Clients husband can adjust the temperature by Handel location.
Install new toilet in master bathroom. Removed old toilet and discovered that the metal flange was completely corroded and had to be replaced in order to secure the new toilet onto it. Installed new flange and secured toilet. Showed customer that his toilet flange is sitting really low and should consider replacing it in the future to avoid any leaks. I installed 2 new wax rings and flushed toilet several times to check for leaks. No leaks were found.
Customer would like to:<br> Move the 1 1/4 inch gas line. They are installing a new window and the gas line would be in the way. We will move the gas line to the left approximately 12 inches to the left side of the window and reconnect to the main gas line outside. We will run a new line for the condensation line from the furnace outside and to the right side of the new window. <br> Price is for all parts and labor.
Found a clogged pressure switch tube. Cleaned tubed and tested the furnace.
Preform water heater flush on tankless water heater. Explained to customer that his descale filter needs to be replaced so that his water heater can run more efficiently.
Install new hose clamp for garbage disposal. Sink does not use garbage disposal flange so it requires a special clamp from the manufacturer in order for it to connect to the sink properly.
Performed the annual heating maintenance on two systems. Systems are running within system specifications.
Performed the annual heating maintenance on two systems and upgraded the filters to 4” media filters
Performed the annual heating maintenance. System is operating well and within manufacturer’s specs. Only issue is a u.v. Bulb which is not functioning and should be replaced
Upstairs master bathroom stand up shower is backed up. Thompson plumbing removed metal strainer. Cleaned plastic hair stopper by hand. Ran water directly into shower drain. Ran water for 5 min. Shower drains fine for now. Put back strainer. Took pictures. Cleaned up work area. Collected payment.