Super polite, efficient and thorough
Ignacio was great. Professional, honest, and on time. The whole house repipe went great and the dry wallers did an awesome job too.
Hired Thompson to change out my street valve. They showed up on time with a fair quote and complete d the job on time.
Thomas was not only extremely knowledgeable but very personable and kind. It was evident that he is well versed in all aspects of his job!! We will definitely request him the next time we need service!
Install new 40 gal water heater to current California code. New water flex lines and ball valve. Thermal expansion tank to be set to house pressure. Gas line is a copper what looks to be 3/8” size. Recommend to install a 1/2” galvanized pipe to properly feed the water heater for proper functioning. We will connect below house and run piping up thru cabinet and stub out with a new gas valve and flex line to water heater. 1 year parts and labor warranty. Installed a temp set for the time being until mitigation work is done and we can install water heater to permanent spot.
Area drain jetting. We can attempt to clear line for up to 3 hrs. If it still does not open up then go from there on other options. 1” regulator replace. Tankless flush service. Kohler shower cartridge. Need to remove trim and see what cartridge it is, then find that cartridge. Additional charge will apply to replace cartridge. Hydro jetted the bigger square drain in front of stairs. Was not able to jet far, ran camera down and could not see as there was mud in line. Possibly roots from palm tree that are in line. Recommend having it rerouted by a landscaping company. Jetted the other line by front of house all the way out to drive way exit point. Flushed the tankless unit for 1 hour and inspected. Replaced 1” regulator. Replaced the internal cartridge parts of master shower Kohler brand. Now there is cold/warm/hot coming out of it. Had client test and was happy with results.
3 kitchen 5 master 3 guest bathroom. Cpvc piping material in house. Thread on angle stops with supply lines. We can install adapters as per manufacture recommends and thread on the brass angle stops. Install steel braided supply lines. Adjusted gas line stub out for stove. Was able get the stove back further. Client approved the adjustment results.
Customer has active slab leak in downstairs family room area and water heater room. Thompson plumbing recommended CPL. Customer has appointment this Thursday. Customer will call us for estimate after slab leak is located.
Replaced guest bathroom shower cartridge. Checked water pressure. Water pressure is 90lbs. Recommended replacing 3/4” isolation valve and regulator. Customers would like to schedule for sometime next week.
Was not able to find anything wrong with the system during multiple tests. Did notice the door panel that activates the interlock switch was loose. Tested the heat rise and had a temp of 50 degrees which is within range. # service
Cut drywall hole and exposed a puncture in a 3 inch drain line. Pinhole was created due to someone hanging a picture on the wall. Used commercial grade tape to seal the leak. Sense the pipe is only a drain line it is not holding any pressure the tape will keep any water from leaking out.
Cleared stoppage with toilet auger in upstairs master bathroom.
Performed the annual heating maintenance. Replaced a weak inducer run cap that was leaking oil.
Gas control valve and pilot assembly needs to be replaced. Parts no longer under warranty.
Performed the annual heating maintenance on an x series heat pump. System is operating well and within manufacturers specs. Refrigerant charge is within range and temp rise of 29.
Thompson plumbing quoted $964.93 to replace leaking kitchen faucet and shower cartridge in master bathroom. Customer informed Thompson plumbing he will shop around and call us back if he can’t find anything less expensive.
Issue was a low fire pressure switch, thermostat works as intended. Replaced pressure switches and tested the system three times and the system worked every time.
Repaired leak and added a charge to the system. Tested system and cooling functions.
Flushed tankless water heater for 45 minutes. Found no issues with the water heater