HAD AN EXTREMELY DIFFICULT DAY ONLY TO FIND OUT AT 7:00 PM OUR FURNACE/HOUSE AIR UNIT WAS LEAKING WATER IN THE BASEMENT.GOOGLED FURNACE REPAIR AND BY WAY OF A BIG BLESSING FOUND PHIL WITH TIGER AIR. HE WAS AT OUR HOUSE IN 20 MINUTES. (NO EXTRA CHARGE FOR AFTER HOUR SERVICE CALL) DIAGNOSED THE PROBLEM QUICKLY. FIXED IT QUICKLY. ANSWERED QUESTIONS I HAD ABOUT OUR UNIT. WAS PERSONABLE, POLITE AND PROFESSIONAL! AND INEXPENSIVE! REALLY APPRECIATED AN HONEST REPAIR PERSON AFTER THE DAY I HAD!