Samuel is very professional and genuinely kind. He installed the microwave without any issues and was very helpful with instructions on how to use it. I would recommend him to anyone, wonderful service!!! Thank you
Matthew was on time, communicative and super helpful! I will definitely be using him again!
Matthew was very respectful. Attended to the problem in a timely matter and got the problem solve. Thank you Matthew.
Came out on the same day. Fixed the problem
Response from Mountain West Appliance Repair:
Hi Kim, I am so happy you were pleased with our service and our technician. Thank you for taking the time to give us this wonderful review. Please let us know if we can do anything to meet you appliance repair needs in the future.
Preston came and defused a mixup on the situation. It was on Home Depot Allstate and with his company. He helped find out way the issue was and also worked with Joelle and between them they were able to resolve the issue and find the missing parts. Excellence on both employees involved. Professional in every way. I would like to request that Preston be the tech who comes and fixes my freezer when parts arrive at there location. Thank you both for going above and beyond in all your efforts to help me get my freezer fixed. Sincerely Kyle (butch) I can only rate my experience at this time. Because my freezer is not fixed.
Called ahead to notify he was on his way, did a great job, cleaned up everything and explained everything to me and was able to answer all my questions. Richard was perfect
He finally figured out the noise with my dryer. I didn't realize it needed the weight of clothes in it to make the noise sound when he was here. Yeah 3 times a charm
Lance is amazing! He was fast, professional, and did an amazing job. Thank you!
Total Home Services provided very friendly and helpful care when working with us. The technician that came to our house made us feel important and answered all of our questions. He was able to fix our furnace and check that everything was ready for us to turn it on once the colder weather hits! We are grateful for the timely and friendly care.
What was supposed to be a 5 hour install became a frustrating 12 hour job. Jeremy and Hunter were amazing and bent over backwards to make sure we were taken care of and didn't have to go another day without a/c.
replace heating element metal Grill and high limit sensor on a Speed Queen