I had four companies provide estimates to have a heat pump installed to replace our gas boiler. The Townsend estimator, Kevin, was very experienced and knowledgeable and the only one of the four estimators to take all room and window measurements to have the data needed for precisely calculating the size of the system we needed. He was very easy to work with great at answering all my questions. Townsend also had the best price of the three companies that did the type of installation we wanted.