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Overall Experience
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Friendly very capable fixed the problem. I have no idea what the price was so I’m hoping I’ll continue the excellent service feeling when I find out.
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Overall Experience
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Convenience
We lost our heat and hot water on Sunday morning of a 3 day weekend. Only waited about an hour after calling for service. Technician diagnosed the problem really quickly, but the part that needed to be replaced was not available that day. However, he quickly made a temporary fix and everything was running smoothly. The next day, by noontime, we had another service call to replace the electrical panel on our boiler. That was done very efficiently. We had 2 different technicians for the 2 separate service calls, but they were both knowledgeable, thorough, efficient and pleasant.
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Brian was patient, careful and knowledgeable. Top level service.
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We were needing information on heating and cooling systems in a home we were interested in purchasing and both Marie and Bill Geary answered all of our questions promptly and well. They alleviated our anxiousness about systems we were not familiar with. Both were very friendly. Will definitely use Townsend for our service needs and maintenance!
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Overall Experience
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The installer John was extremely professional with me as well as the 2 workers. They were all professional and careful about my home. Very impressive
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These folks are awesome! Joe was wonderful to work with...calm, courteous, and responsive. We are so thankful to him! Then we had Ben do the install...great guy, professional and thorough. Walked us through all the features and safety measures. If we could give more than 5 stars, we would! We're glad to have discovered Townsend!
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Tuned up Superior Steam boiler with new Tune up parts for Beckett oil burner, And performed overall evaluation
Serviced Carlin burner with new tune up parts and installed new burner motor. Fixed water leak and drained over head expansion tank.
Removed air from overhead line, primed boiler.
Repaired fractured thermostat wire on burner control that sends signal to and from wall thermostat
Installed New Riello fuel pump and set to factory specifications. New Tiger Loop to be discussed to automatically discharge oil line air.
