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Had a leak was given time and date of appointment, Walter on time leak was fixed within a hour! Always excellent service from Townsend !
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Cynthia is the nicest person ever. I hope you take good care of her. She’s professional & very helpful.
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Excellent service and great communication with me throughout.
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Tyler is the very best technician. Explained everything to me and SAVED my hot water tank. He is definitely a 12!!! Tell Larry B he is number two !
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Heidi was just outstanding, helpful and more than kind! Please give her a raise or extra day off or both!
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Very professional. Booked way in advance With the wait please send Brian next time Excellent service
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Scott was incredibly helpful. He made no promises but said he would ask his supervisor if it was possible to continue contract pricing. He called two days later with their decision. I appreciate the customer service that Townsend provides. Professional and community driven!
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Brian was amazing - he was prompt, communicative, and answered all of our questions. He went above and beyond by fixing the problem we called for, but also by fixing a few issues he found that we would have had to fix in a few months anyway. Would love to have Brian be our go-to guy!
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Brian Mutascio, Townsend Service Technician, is always thorough and proactive in his service. He refers back to past service call tags and notes — and leverages that into his status assessment, troubleshooting, adjustments and maintenance. He is trained and certified in my boiler unit and pulls in the manufacturer’s technical support when needed. He works to resolve and prevent problems, and to have my boiler operating according to manufacturing standards and at optimal efgiciency.
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I had an issue with my hot water and the Townsend team was able to get me an appointment right away! Brad temporarily fixed the issue, and provided me with a couple of different options and laid out the pros and cons of each option- thank you, Brad, you were extremely knowledgeable, and provided excellent service!
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A shout out to Scott for helping us out..taking care of the customer and giving them a fair shake!
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Hi Mark , At Townsend, we value our customers' feedback and we would greatly appreciate if you could leave a review regarding the level of customer service that was provided to you by Jonathan J. Thank you!
Tuned up Williamson furnace with cleaning, new parts and testing .All. Set, Brian M.
Serviced your Fujitsu AC system for the Sun room . Thank you for being a Townsend Energy Customer. Brian M.
Thank you for having your heating system tuned up with Townsend Energy. Happy 4th of July!
Thank you for letting Townsend Energy service your Central AC system. Happy 4th of July.
Serviced your Carrier Central AC, with electrical repairs by Brian M, on Monday. Happy 4th of July , Thankyou for letting Townsend service your equipment.
