27 Cherry Street
Danvers, MA 01923
(800) 888-2888

Local Reviews

Rated 4.9 out of 5 stars based on 1843 customer reviews

A gratifyingly professional oil-tank replacement

Townsend Energy's price was not the lowest we were offered, but overall the replacement of our superannuated oil tank was as painless as anyone could hope for. The situation was intelligently surveyed, we quickly got a clear quote giving us three alternatives, and the work was scheduled very soon after our deposit was received. The actual replacement was done with almost startling speed and efficiency -- just two or three hours after the contractors arrived,we had a new tank up and running.

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Prompt service

The technician called us shortly after I'd called Townsend. He got to our house soon after and figured out the problem and dealt with it. He was prompt and efficient.

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Wonderful service.

The men that came on an emergency basis were extremely knowledgeable.

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Happy

Install went well…had issues after install, everyone work to get them corrected as soon as possible. Very happy with company and customer service

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Great Company

Townsend services my heat, air conditioning, whole house generator and air filtration system. They also deliver our oil. Always excellent prompt service. Available for emergencies and regular maintenance. Great company. The technicians are knowledgeable and friendly.

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Great service & Timely installation

Installation team courteous, did a neat install and knowledgeable. Serviceman that came out for a minor issue gave us helpful information about the system.

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Great service

The Townsend energy service person was here the day that we asked them to come and gave us an estimate and describe what we needed and returned the next day with the product and installed it. And we have had no problems at all since.

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Fast and friendly service!

Townsend replaced my water heater quickly and professionally.

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Great service

Great customer service with follow up and follow through. Been a customer for years. Never had a bad experience

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Careful and thorough service

Brian carefully assessed the issues we were having and was able to fix and test the repair in a timely manner but without rushing through. He kept me informed of what he was doing and how things worked. I really appreciated his careful work and his pleasant and polite demeanor.

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Brian was outstanding!!!

My Navien boiler was leaking water when I got home from vacation and I was panicking. I called townshend energy as I have my service contract with them and they sent Brian out to help. I can’t say enough great things about him. He was very calming and polite and explained everything to me. My families safety was his primary concern. He solved the problem quickly and explained everything! I would highly recommend him to anyone!! Thank you Brian!

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Great work

I’ve never had a team work this hard to get the job done!!!

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Owner

Satisfied Thanks

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Replaced furnace

It was great! Brad was my installer. He was very professional and explained as he went if I had a question about anything! Would definitely recommend using Townsend Energy to anyone!

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Job Locations

Beth R.

Beth R. Job Checkin

Brian Mutascio service


Brian M.

Brian M. Job Checkin

Tuned up Carrier Infinity Central AC with new high efficiency filter and cleaning. Tested and Adjusted refrigerant pressure specifications to factory settings.


Beth R.

Beth R. Job Checkin


Beth R.

Beth R. Job Checkin


Beth R.

Beth R. Job Checkin


Michelle D.

Michelle D. Job Checkin

It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!


Michelle D.

Michelle D. Job Checkin

It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!


Michelle D.

Michelle D. Job Checkin

It was a pleasure to speak with you today regarding your installation. We are very pleased that everything went well. In advance, I would like to thank you for leaving us a review. We look forward to continuing to service you for many years to come!


Beth R.

Beth R. Job Checkin

Technician Gleysson Santos


Michelle D.

Michelle D. Job Checkin

Hello! It was a pleasure to speak with you today regarding your installation. We are so pleased all went well. If you should have any questions, please do not hesitate to give us a call. In advance, thank you for leaving us a review. Warm Regards, Townsend Total Energy


Michelle D.

Michelle D. Job Checkin

Good afternoon. It was a pleasure to speak with you today. We are also so pleased to hear you had a good experience with your installation. As I mentioned, if you should have any questions please do not hesitate to reach out to us. Thank you in advance for leaving us a review, we look forward to being of service to you for many years to come. Best Wishes, Townsend Energy


Beth R.

Beth R. Job Checkin

Sales, equipment installation, service, customer service


Beth R.

Beth R. Job Checkin


Stephanie W.

Stephanie W. Job Checkin


Alicia M.

Alicia M. Job Checkin