27 Cherry Street
Danvers, MA 01923
(800) 888-2888

Local Reviews

Rated 4.9 out of 5 stars based on 1748 customer reviews

I'd like to thank Townsend Energy for hiring great people like Lee who saved the day with his knowledge needed to perform such a great job repairing m

I think most people enjoy being treated well from from companies like Townsend Energy, who hire good people to do a great job ! Townsend even hires polite people who field the calls like Alicia Myslivy Thanks to all involved !.....J.S.Hall

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so helpful in helping me understand how the systems in the house work, incredibly personable

IN a very large and daunting house, Bill was great at simplifying things in explanations of how systems work.I would highly recommend.

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Beth saved the day!

I noticed that my monthly budget had doubled and spoke with Beth today about my concerns and shared that I would be shopping for a new supplier. Beth took time to analyze my past usage and was able to get me back to a more comfortable monthly spend. At the same time she set me up for paperless billing and autopay. Excellent customer service and saved a client today!

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oil tank

Thank-you to Townsend Energy and their staff for the quick response to my oil tank leaking! After speaking with Leena she immediately jumped in to action and had a service man to my house to make sure I would be ok for the weekend...Thank-you Leena for your wonderful Customer service. At this point Jeff Sartorelli was sent to the house to help me figure out what the best course of action would be...he was amazing and wonderful customer service. He was there during the whole process of replacing my oil tank. What a pleasure to deal with Jeff..thank-you Jeff!!

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Thorough service by real experts

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Na

Excellent

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Awesome job!

Two of the nicest technicians took out the old a/c unit and installed a new one without bothering us at all. They were friendly and courteous but extremely quiet and thoughtful.

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If you need them they’ll be there

If you need them they’ll be there

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Great serive

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Quick efficient service

Service was scheduled at my earliest convenience not theirs! Service engineer knew what he was doing and got the job done quickly.

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Job Locations

Brian M.

Brian M. Job Checkin

Serviced Hot water heating system with new tune up parts. Tested combustion emissions.


Brian M.

Brian M. Job Checkin

Serviced Hot Water Heating system with cleaning and new tune up parts. Tested combustion emissions to factory specifications.


Beth R.

Beth R. Job Checkin

Customer Service, Oil Delivery, Equipment Service, Pricing Protection


Beth R.

Beth R. Job Checkin

Service, Delivery, Customer Service


Brian M.

Brian M. Job Checkin

Serviced Bard furnace and ThermoFlow hot water, with new Tune up parts and cleaning.


Michelle D.

Michelle D. Job Checkin

Good afternoon. It was a pleasure to speak with you today regarding your installation. We are pleased that our service met your expectations and more. In advance, thank you for leaving a review and for being part of the Townsend family.


Alicia M.

Alicia M. Job Checkin


Alicia M.

Alicia M. Job Checkin


Brian M.

Brian M. Job Checkin

Serviced ThermoPride Warm air furnace and humidifier with cleaning and new tune up parts. Tested combustion emissions to factory specifications.


Brian M.

Brian M. Job Checkin

Serviced code 7, on Burnham steam boiler with new Pilot burner assembly , and spark plug wire. Cleaned all main burner ribbon tubes.


Brian M.

Brian M. Job Checkin

Tuned up Thermopride oil heat with new parts and furnace cleaning. Tested combustion emissions to factory specifications.


Jeffrey S.

Jeffrey S. Job Checkin

New Oil & Propane Account


Brian M.

Brian M. Job Checkin

Serviced water leak and overheating in main zone.


Alicia M.

Alicia M. Job Checkin


Brian M.

Brian M. Job Checkin

Serviced Weil McLain oil heating system with cleaning, flushing, and new tune up parts.