27 Cherry Street
Danvers, MA 01923
(800) 888-2888

Local Reviews
for ipswich, ma

Rated 5.0 out of 5 stars based on 75 customer reviews

Helpful assistance!

Clear information and comparisons provided to make my best decisions

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Excellent service!

Brian provided exceptional and professional service!

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Excellent

It was very pleasant experience he knew exactly what was going on very impressive the experience was just

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Quality response and service

Chris Plourde arrived soon after I called. He identified the problem quickly and did a great job rectifying it. Very well done.

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Excellent Technician!!

Jonathan was GREAT!!!!!! Such a positive person, especially for having to resolve this on a Friday night!!!!! The guy is a BEAST!

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Excellent Service

Did a great job!

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Pleasant, patient and was willing to do anything to make things right.

You should be pleased to have Michelle working for your company. She is very good at what she does.

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service men were professional

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Unbelievable service!

I neglected to tell Townsend that we converted our home back into a two family. Around nine o'clock in the evening we realized we were out of propane. I called to leave a message and couldn't believe what happened next - a live voice at the other end of the phone. I called back in the morning to change our automatic delivery schedule and heard the good news that our propane would be delivered before 10 a.m. and it was. Thank you Townsend employees!

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New furnace and water heater

Great job on removing old system and installing new. Job completed in one day and it has worked flawlessly. Also, great job on follow up to see how everything is going.

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Great technicians

Twice this past year, we needed repairs to our home HVAC -- once for the AC during a very hot period in the summer, and once for the heating in the winter. Townsend is great about sending someone quickly. And in both cases, the techs quickly figured out the problem and were able to get our system up and running again. It's definitely worth having the service contract!

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Great

Brian arrived on time and was very clean and neat and respectful to my house. I was very impressed

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Excellent installation experience

We have used Townsend for decades now and have been extremely satisfied with their services, including recent purchase of a new furnace that required special accommodations during installation - we were very pleased with the work!

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Nice Job!

New oil tank perfectly installed.

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Excellent job replacing our oil tank

The team from Townsend were fast and efficient in assessing, ordering and installing our new oil tank. I would highly recommend them for their expertise and efficiency if you find the need for a new tank.

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Job Locations
for ipswich, ma

Amanda G.

Amanda G. Job Checkin

New Furnace and Heat Pump!


Brian M.

Brian M. Job Checkin

Installed new circulator pump for the basement zone. Serviced oil heating system with clean, testing and new tune up parts.


Beth R.

Beth R. Job Checkin

It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!


Brian M.

Brian M. Job Checkin

Plumbed in new hydronic safety components and tested each component. Purged all zones.


Brian M.

Brian M. Job Checkin

Serviced your Riello oil burner with cleaning and new tune up parts. Recharged the expansion tank and installed new air vent. Tested combustion emissions.


Sarah .

Sarah . Job Checkin

Hi James, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Sarah .

Sarah . Job Checkin

Hi Ellen, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


JONATHAN J.

JONATHAN J. Job Checkin

Hi Richard, it was a pleasure speaking with you today.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by our technician Christopher M.  Thank you!


Sarah .

Sarah . Job Checkin

Hi Richard, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Gary D.

Gary D. Job Checkin


Beth R.

Beth R. Job Checkin

It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!


Sarah .

Sarah . Job Checkin

Hi Kylah, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


JONATHAN J.

JONATHAN J. Job Checkin

Hi Nick, it was a pleasure speaking with you today.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Jon J.  Thank you!


JONATHAN J.

JONATHAN J. Job Checkin


Beth R.

Beth R. Job Checkin

It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!