27 Cherry Street
Danvers, MA 01923
(800) 888-2888

Local Reviews
for marblehead, ma

Rated 5.0 out of 5 stars based on 24 customer reviews

We have had great experience with Townsend in the past and recent experience has been a continuation

We have received helpful advice from Townsend advisors and hope to utilize their service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service over the phone, great service at our home!

Have been with Townsend Energy for as long as I can remember. Everyone I have ever dealt with there has been personable and professional.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Efficient process, great worker

Water Heater - at 8:15 the new water heater was delivered, at 8:20, Lee, the Townsend technician arrived and began working to remove the old water heater, at 10:00 the removal truck arrived and took away the old water heater and all the stuff with it, and by 10:30 the job was well done and Lee left, after explaining all the details to me. Nice job, Lee!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Brian the service person was terrific. Did service in a timely and professional manndr.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service from Brian

Brian found and fixed the problem in minutes and we got our hot water & heating back. Awesome!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Annual maintenance, good job Brian

Brian came on time worked hard and did a fine job. He is efficient and a good worker. Thanks for a job well done.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent

  • Overall Experience
  • Quality
  • Price
  • Convenience

Brian was great.

Professional, nice, great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very diligent

A very nice and knowledgeable technician

  • Overall Experience
  • Quality
  • Price
  • Convenience

arrived quickly and the problems was soon fixed

no heat this morning - I called Townsend at 7:15ish and within 30-40 minutes Chris arrived, quickly knew what was wrong, went to his van and got the part and and the boiler was soon repaired. Thanks very much for such prompt service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Impressive service!

Vinny is fantastic- super knowledgeable, friendly and takes the time to explain everything-makes me happy to be doing business with Townsend

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Brian has kept our old burner running efficiently for many years. Much appreciated!

  • Overall Experience
  • Quality
  • Price
  • Convenience

knowledgeable and helpful and responsive

This is our second time working with Brian. He helped us plan a new heating system and now is helping remedy a poorly installed AC system (not installed by Townsend). He was extremely helpful with the new furnace and is certainly knowledgeable about AC systems.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very nice man.

He did a great job and appreciated Holly’s art!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for marblehead, ma

Amanda G.

Amanda G. Job Checkin

New Oil Tank!


Sarah .

Sarah . Job Checkin

Hi David, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Sarah .

Sarah . Job Checkin

Hi Megan, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Sarah .

Sarah . Job Checkin

Hi Sheila, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Michelle D.

Michelle D. Job Checkin

It was a pleasure speaking with you today!  At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today.  Thank you!


Mac S.

Mac S. Job Checkin

scheduled appointment for water leak to be fixed


Michelle D.

Michelle D. Job Checkin

It was a pleasure to speak with you today. If I can be of further assistance, please let me know. If you could kindly take a moment to leave a review on my behalf based on the service I provided you it would be greatly appreciated.


Michelle D.

Michelle D. Job Checkin

Hello Mr. Chamay. It was a pleasure to speak and help you today. Thank you for being our customer and leaving a review on my behalf.


Michelle D.

Michelle D. Job Checkin

Good afternoon. It was a pleasure to speak with you today. We are happy everything went well with your installation. Please do not hesitate to give us a call if you have any questions. Last, thank you for taking the time to leave us a review.


Michelle D.

Michelle D. Job Checkin

Good morning. It was a pleasure to speak with you today. We are happy everything went well with your installation. Please do not hesitate to give us a call if you have any questions. Last, thank you for taking the time to leave us a review.


Beth R.

Beth R. Job Checkin

Customer service, fuel delivery, equipment service


Michelle D.

Michelle D. Job Checkin

It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy


Brian M.

Brian M. Job Checkin

Serviced Oil tank filter and water leak with new parts.


Elizabeth T.

Elizabeth T. Job Checkin

Review request for driver Paul


Brian M.

Brian M. Job Checkin

Serviced Carrier Natural Gas Furnace with Gas pressure checks, and safety Circuit test, and cleaning to flame sensor. Installed new sanineutral pump media. Tested combustion emissions to factory specifications. Added test hole plug.