Townsend repair tech Brian was knowledgeable & helpful in answering all of my oil boiler questions, as well as proficiently diagnosing & replacing the boilers sight glass, which was leaking due to a failed gasket.
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Brian was very thorough, took his time, friendly, knowledgeable, courteous, he’s been doing this for decades and it shows.
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Brian Mutascio was very professional but also friendly. I felt like a had a good friend working on my heating system that knew what he was doing.
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Found a leak in my oil tank. Contacted Townsend and after that I was breathing easier. From removal to instillation everything went smooth. Never had a single day without heat or hot water! And having Townsend’s tank policy saved me $2000!
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Your new program for services is to high, very costly
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Three major projects with Townsend and all have been done in an outstanding manner. Very neat, competitively priced, nice people. No hesitation to recommend them to anyone.
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Jeff Sartorelli was my contact person for my new oil tank. Jeff is a consummate professional: honest, polite and extremely articulate! The four-man crew who swapped out the oil tanks was also highly professional, efficient and very neat. I would recommend Townsend and their people very enthusiastically! 👏👏👏
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Jeff is a consummate professional in every way. He came to my house and carefully explained the process and options for replacing my oil tank. Jeff is extremely articulate and well spoken, and he represents your company very well!
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Tony has been my maintenance guy now for the past three years. I always specifically request him for service. He knows his stuff, he does the job expertly and carefully, and always tells me what he did and why he needed to do it. I have the upmost confidence in Tony! 👍👍👍
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The last Tech you sent out For a tune up a few days ago forgot to turn the switches back on and Tony noticed right away and turned them back on. I expect there won’t be a charge since it was the error of the last tech you sent.
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Had to wrestle with an old steam pipe that did not want to come undone. Doug persisted and got the job done.
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Brian did an excellent job fixing my furnace! He explained what he was doing as he did it. He is clearly a seasoned professional! 👍
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The Townsend technician, Brian M. tuned up two heating systems, the Carrier furnace in the attic, and the main house Lochinvar Boiler in the basement. All set
Hi Joe, It was truly my pleasure being able to assist you in looking out for your elderly mother. I hope you have a very happy new year. Take care and stay warm! Cynthia Barreto
Brian M, installed two new adjustable air vents onto hallway and living room radiators. Adjusted and tested new air vents. All set
Brian M serviced water leak at steam gage glass valves with complete new parts. All set.
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Tuneful up your 1st & 2nd floors Central AC units with cleaning and testing. All set.
Tuned up Carrier central AC system with cleaning and testing. All temperatures and pressures are in range installed clean air filter.
Tuned up Carrier Infinity Central AC system with cleaning and refrigerant testing.
Tuned up 3 heating systems with cleaning, new tune up parts, and combustion efficiency testing.
Hi James, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Thanh & Yudi, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!
Installed new Honeywell AM-1 mixing valve and set for 120°. for safe tankless coil temperature operation.
