The young man Angel that came to my home was polite and did a very nice job. I live alone and I worry about my heating system running properly, he was efficient and told me all he did to clean the burner. I called to express how nice he was and the lady sent me this survey. Please thank him for being so nice.
Brian came and troubleshooted the problem and got the heat back running in no time at all! Very knowledgeable and professional.
Initially spoke to Mike over the phone. I appreciated his patient and caring demeanor. He's honest and very knowledgeable. Even more so, I appreciate his willingness and OFFERING to come to our home to make sure we were safe despite crazy weather and power outages.
We recently moved to Methuen and Tom came to do our first annual burner checkup. He came with a big smile and professional manner, did some cleaning and repairs we weren't aware were needed, explained everything to me, and left the basement cleaner than when he got there!
I thought Ed was very professional and very informative. I enjoyed learning about our gas fireplace from him as we've only had wood burning in the past. Also great getting some ideas for him as far as our gas grill. Very nice man easy to talk to I felt very comfortable working with them and learning from him.
Hi Chris, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Noelis, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Kelsey, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today. Thank you!
Hi Kaleigh, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Installed new Digital Aquastat onto Burnham hot water heating system.