27 Cherry Street
Danvers, MA 01923
(800) 888-2888

Local Reviews
for wenham, ma

Rated 5.0 out of 5 stars based on 31 customer reviews

Excellent Service!

Brian is the best! Super knowledgeable and helpful. Thank you!

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Great experience

Technician was very pleasant, courteous and fast!

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Great and thorough service

Brian went above and beyond. He took the time to address matters beyond the immediate issue that he came to fix. He was knowledgeable, respectful of our home, and helpful in explaining what he was doing and why.

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The experience so far is good!

As a new customer my experience is limited! My tank is half full so I cannot truthfully comment about price! Manny was exceptionally nice and very helpful!

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Brian was Excellent

Very knowledgeable.

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Review

Service tech was excellent

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professional and accurate

explained why I called and everything was corrected quickly

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Great service and my question answered very clearly and pleasantly.

My question was answered and explained to me assuredly . I have always had excellent correspondence with Townsend

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Great Service

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Terrific Service!

Lee was outstanding - prompt, professional, and was able to fix the problem faster than we thought and efficiently. Excellent service all around.

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Excellent service

Brian was thorough and patient. He explained everything he was doing. He had serviced our boiler when the previous owners lived here and knew everything about it.

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Great Service

The technician spent more than 3 hours to do the tune up. The heating system runs very smooth after the service.

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What we needed

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Wonderful service

My service person was Vinny. He was very personable, professional and my feelings were that he was very respectful and welcome I my home.

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Excellent service. Very personable.

He was great. We had a great conversation both on what he was how are systems were and the holidays and family.

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Job Locations
for wenham, ma

Brian M.

Brian M. Job Checkin

Brian serviced your first floor carrier furnace with cleaning and new tuneup parts. Tested combustion to manufacturers specifications. All set.


Brian M.

Brian M. Job Checkin

Installed new circulator for bedroom zone and Brian tuned up the Riello oil burner with new tuneup pots and tested combustion.


Brian M.

Brian M. Job Checkin

Tuned up Viessmann boiler today with cleaning and testing . All set.


Brian M.

Brian M. Job Checkin

Installed new Outdoor air sensor for Buderus and relocated to mutually agreed location. Ran new cable and secured it. Set control to automatic and tested operations. All set.


Brian M.

Brian M. Job Checkin

Tuned up 1st floor Carrier Central AC with cleaning. Tested refrigerant capacity . System operating per manufacturer specifications. All set.


Sarah .

Sarah . Job Checkin

Hi Christine, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided.  Thank you!


Brian M.

Brian M. Job Checkin

Brian serviced your gas hot water tank today. The gas burner was removed for cleaning. Lighted gas pilot and now tank is heating up . Leak checked all gas connections. All set.


Brian M.

Brian M. Job Checkin

Brian serviced your RayPak pool heater. Cleaned out debris , and all around heater. The flue pipe was pulled and inspected, and all the gas piping was leak checked. Burners are now lighting off correctly.


Brian M.

Brian M. Job Checkin

Serviced Heating System with cleaning and installed new tune up parts including new burner oil pump. Adjusted combustion emissions for optimum performance and efficiency.


Sarah .

Sarah . Job Checkin

Hi Daphne, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided.  Thank you!


Brian M.

Brian M. Job Checkin

Serviced and tested Riello burner . Secured wire on medium speed relay. Tested operations.


Brian M.

Brian M. Job Checkin

Installed new electro mechanical zone valve for the 1st floor main zone, to resolve overheating issue.


John A.

John A. Job Checkin


Sarah .

Sarah . Job Checkin

Hi Stephen, it was a pleasure speaking with you and setting up your new Townsend account.   At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah.  Thank you!


Brian M.

Brian M. Job Checkin

Tubed up Well McLain heating system with new tune up parts and cleaning. Tested combustion emissions to factory specifications. Ordering new pressure gage.