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Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Good experience all around. Hard working guy that was easy to communicate with
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Overall Experience
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Very professional and very comfortable with Steve, they came in and did what was needed, and went through everything with me and also made sure that I was connected to the monitoring system. Thanks
Response from Triple Play Home Services:
Thank you Sean and Kristi! As always we appreciate the trust and opportunity to serve you and your home! Have a wonderful fall!
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Informative, seemed knowledgeable and thorough. Good job explaining system performance and what he was doing. Offered some options to try and keep the system up and running as long as possible without excessive heat build up and auto shut off.
Response from Triple Play Home Services:
Thank you Robert! I understand that this was not a 5 Star Review due to our timing, and we do apologize that we were running late. We appreciate the feedback and hope that you have a wonderful fall!
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Response from Triple Play Home Services:
Thank you Blake!
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Provided detailed explanation of products and benefits. Had a downstairs system replaced and based on performance and results decided to have the 11 year old upstairs unit replaced with same brand. Very pleased with service and technicians very friendly, prompt and took extra care to keep their work neat while in/out of home.
Response from Triple Play Home Services:
Thank you Greg! We appreciate your continued trust and the opportunity to serve your family and home. Thank you for taking the time to let us know how we did and we hope you have an amazing fall!
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I wasn’t expecting the level of service I received. Honestly, I expected to hear that I needed to spend more money to get the quality of system and support I wanted. Big surprise. The system is perfect and the service excellent. Thank you Triple Play.
Response from Triple Play Home Services:
Thank you Jeanne! We love serving you and your home, and we deeply appreciate the trust! We are so glad all is well and we hope that this fall is amazing!
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After several months of issues, our AC unit needed replacing. We were very happy with Austin. He was honest about what was wrong and the best solution.
Response from Triple Play Home Services:
Thank you Tom! We do appreciate your kind words about Austin and how well he served you! I do know that we fell short of the 5th star due to being slightly higher in price, but I hope we change your mind that our service is always 5 Star and you will be well taken care of! Have an amazing fall!
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Always vey knowledgeable and friendly.
Response from Triple Play Home Services:
Thank you Robyn! We are so glad this is finally getting taken care of for you and that you can rest comfortably in your home once again! We deeply appreciate your service to our Country and we will see you next week!
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Not thrilled with how expensive the job was, but everything was explained, the problem was found, and fixed.
Response from Triple Play Home Services:
Thank you Andrew! I know things are so much more expensive these days, we are very sorry for that! We do appreciate your trust and for taking the time to let us know how Lance did! Have an amazing Fall!
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We’ve used Triple Play for routine service and replacement of our HVAC units. They are professional, clean up after themselves and a pleasure to work with.
Response from Triple Play Home Services:
Thank you Maurine! We pride ourselves on these very elements of service and I am very grateful you shared your experience with the community!
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John was clear, thorough, super helpful, efficient, friendly, effective & patient with my overly-affectionate dog.
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Technician arrived on site for a routine safety heating tuneup checking over all electrical components no limited to blower motors inducer motors. All safety devices limit switches did an extensive CO test to prevent any dangerous gases from being admitted into the home check temporize didn’t find any hazardous problems with his heater, had his heat exchanger replaced one year ago found a flame sensor and ductwork to be a little bit dirty recommend those preventative upgrades. System is working good at this time.
Installed in SB75 to help him with his minerals.That's messing up his electric water heater installed it.And give me a couple of days and you should have clear water without the minerals in it
was able to help customer today with a furnace replacement due too existing furnace emitting carbon monoxide was able to get installed completed in a timely manner to help customer keep all his appointments previously made.
Technician arrived on site and installed the Jenn air kitchen vent for the customers vent hood 6 inch hard pipe going out to an exhaust out the roof.
was able to help customer today with an issue of rain getting into there breaker panel and damaging breaker to there ac unit. replaced with new one and checked operations.
Technician arrived on site to perform routine heating maintenance tuneup, checking over all electrical, components, including, but not limited to blower motors, inducer motors, safeties, temperature, limit switches, gas valve, venting ductwork, and an extensive carbon monoxide test to prevent any dangerous gases being admitted into the home
Arrived at the custmer house started inspection. very thing looks really nice an clean Check the kitchen bathroom water stops.Look, real good.Still look brand new
Technician arrived on site to perform a routine safety heater inspection checking all over all electrical components checking over all safety switches and temperature limit switches checking over all venting issues doing an extensive carbon monoxide test to ensure no dangerous gases are being admitted into the home. system is working correctly in heat mode going to get some recommendations on some preventative parts to prevent the heater from shutting down this winter season.
Technician arrived on site to perform a routine heating safety tuneup, checking all electrical components for proper functioning and efficiency, checking overall safety, limit switches and carbon monoxide for safety procedures and making sure that the heater works throughout the winter season found the flame sensor faulting out told the customer about this part as a preventative
Membership inspection. came in looked over the water heater hecking everything didnt see issues everything looks nice an clean
Arrived at. The customer's house talkes with customer.about the member ship Start flushing and water tank
Arrive here at the customer's house..did the member ship inspection start doing the water heater tank. Start flushing it didn't realize that it was over 20 years old. So the valve on it needed a new sale. So I put a new cell on in the water heater tank is working good now
was able to help customer with gas fireplace today in arrangement of logs for proper disapation of flames around there logs
arrived for member ship inspection. Check the faucets the water valve Bathroom water stops and pawn this and pond.Er inspection did not notice any issues at this time.It does have a ten year old water heater was in good shape
Floor furnace tuneup today. Cleaned the furnace and checked for carbon monoxide.
