Not very good service

JOANNA from Franklin, OH

Joe was not very communicative, and didn't know why he was there. I let him know we had a gas leak and gave him the tag from Duke Energy, but he laid it aside and began looking for a water leak. After we explained again it was a gas leak, he proceeded to pick up the gas sniffer we had lying on our table and attempted to improperly use it. My husband suggested he use what he was accustomed to, which he then did after retrieving it from his truck. Then, he rerouted the entire system and added a shut-off valve without letting us know what he was going to do (all that was needed was to tighten a gas connection). We have plans on eliminating our gas system in a couple months, so we weren't needing a shut off valve. Currently, there is a NEW leak where he cut and rerouted pipes. I think someone needs to check his work. The bill is high considering the fact we didn't ask for anything he did, and he never asked us if it was okay to do all that he did. We literally thought he was just going to tighten the pipe that was leaking gas.

Excellent service

LINDA from Franklin, OH

Biannual check

Lloyd from Franklin, OH

Great job keep up the good work. He needs a raise

Excellent Service!

Jim from Franklin, OH

Fast and professional service.

Amazing company!!!

Annie from Franklin, OH

This is the second time in 3 years that they have come out and helped me. Both technicians were transparent, honest and delivered amazing work that was above and beyond. Tim helped me this time, and he was able to diagnose the issue and fix it even sooner than promised. This is a company that delivers, and I recommend them to anyone who needs help with their furnace.

Efficient and professional!

David from Franklin, OH

Watkins has been installing and maintaining my HVAC systems since 1985, and I’ve never been disappointed in their service!

Excellent Service, very knowledgeable!

Kendra from Franklin, OH

Excellent Service

Ken from Franklin, OH

Eli was very professional and friendly he not only took good care of our equipment he gave us a few recommendations to keep it running very efficient

Great service

KELLY from Franklin, OH

Explained everything very well!

Excellent experience!!!

Morris from Franklin, OH

Ryan is very professional, and a detailed installer. We really appreciated his time that it took to install our system. Thank you Ryan

Job Well Done

Jason from Franklin, OH

Great

Isabel from Franklin, OH

Satisfied with the service and the technician

Excellent in every way

Steven from Franklin, OH

The service was excellent in every way. Highly recommended

Quick service!

Marcie from Franklin, OH

Thanks!

Great Service, Excellent price

Garrison from Franklin, OH

Dustin provided excellent customer service and professionalism during our appointment.