I contacted Watkins Heating and Cooling after our previous system failed. Andy and his crew were prompt, professional and courteous at all times. The pricing was fair and the quality of both their service and equipment has been excellent. I was looking for a quality local team, and felt that I got what I was asking for with Watkins.
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We notified the Watkins Company Sunday evening that we were without air. We figured this time of year we would see someone come Tuesday or Wednesday (busy season for HVAC companies) and we were surprised with a 8:30am phone call and a service tech at our door right around 9:30am Monday morning. Brian actually sat down after his initial diagnostic and gave us all the options we had to fix our 15 year old system. The last company that came out three years ago said we had to replace it. Long story short, he fixed our fuse and cleaned our system and 3 hours later we are as happy as can be knowing the honesty and integrity that Brian showed and this all starts at the top of any good company that is worth my time reviewing 5 stars I say....
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Very happy with Brian and Josh and the installation team. Did a nice thorough job.
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Katherine called to schedule our twice yearly maintenance and Brian did it - very sharp organization. I could tell you stories about other HVAC businesses. Watkins is AOK.
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