On time and made sure that we were satisfied

David from Dayton, OH

Fantastic Company!

Melanie from Springboro, OH

Aaron was friendly and professional. He explained everything and took his time to make sure our system was running properly. Watkins is the best in the business!

Satisfied!!

Wanda from Cincinnati, OH

Justin was very personable. He was thorough and answered all my questions.

Excellent service

Mike from Springboro, OH

Misdiagnosed a problem

Heating customer from Springboro, OH

The tech came to the house because we didn’t have heat for 2 days. She diagnosed that it was a blower issue and we placed an order for a new unit. After 6 days without heat we had another tech who came in to install the blower, but the issue was actually a bad controller board. The heat was enabled as a bypass until the scheduled control board install. We were basically without heat for 6 days in February when the temps were below freezing for all days. The new tech did refund the service cost of the original tech for our troubles, but we were still uncomfortable for six days.

Very professional

Bill from Springboro, OH

Great service

Patty from Miamisburg, OH

Felix performed a semi-annual inspection. He communicated prior to the appointment with estimated arrival time. He was courteous, knowledgeable, and explained the findings.

Excellent service

Todd from Springboro, OH

Felix was on time and did a great job

Great Service

Jim from Dayton, OH

Great Service Very knowledgeable Very helpful

Same quality maintenance we have grown to expect

Kathleen from Springboro, OH

On time, curious, willing to answer any questions, thorough. He was training a technician which was nice to see young people learning the trade!

Excellent Service!

Greg from Mason, OH

Emergecny Heater repair. No problem!

O B from Middletown, OH

Our Watkins technician, let's call him F, came over to see why our heater was having trouble maintaining the temperature on one of the coldest days this winter. He took his time to diagnose the issue, easily explaining any questions i had along the way. Its clear that Watkins prioritizes customer satisfaction above all else, and trains the employees on the value thereof. Would use again. 10/10.

Excellent service; good company

Dennis from Dayton, OH

Always good and responsive service. Customer for years. Daniel great to work with.

Furnace Service

John from Middletown, OH

Excellent Service

Dean from Morrow, OH