Janet was awesome!!!

Matt from Waynesville, OH

Janet was so knowledgeable and helpful! I only want her to do our annual check ups from now on!!

Good service

Bill from Maineville, OH

Chris is very friendly and knowledgeable as well as understanding and willing to dive a little deeper to get a better understanding of the situation.

Excellent Service

Ken from Lebanon, OH

Excellent all around

Mike S from Lebanon, OH

Easy to work with from sales to installation and follow up. Highly recommend Watkins.

I Was Satisfied Initially At Least

David from Lebanon, OH

The diagnostic service call was fine. Tony was able to identify the problem quickly. The price was as stated on the phone but, as I pointed out, the number did not agree with price indicated on the website. This was adequately explained at the time I paid but it would have been better had that been made clear when we first called. The issue now is the radio silence that has occurred since the service call. Tony indicated the part would take a ~week to get. It's been a week and I have heard nothing. I tried calling Watkins today and no one picked up. I left a voicemail with contact info and no one called back. I'm beginning to feel like I've been ghosted with a broken furnace in the dead of winter. If the parts on back order fine or if it will be here tomorrow fine but share some information already.

Owner

Bob from Centerville, OH

Really good service and ready to answer any questions. Highly recommend

Very Good Service

Gloria Doerman from Beavercreek, OH

Janet was very efficient, friendly and knowledgeable.

Excellent service Technician!!

Stuart from Lebanon, OH

Andrew was very friendly and informative!! Great technician!

Excellent Service

Melissa from Middletown, OH

Chris went above and beyond and let me know what to expect with my older furnace.

Another great experience

A. Gaige from Dayton, OH

Rob came out today to give me a quote for a tankless water heater install and whole home humidifier. We had a full HVAC system installed earlier this year by Watkins, and at that time I didn't even think about asking about the humidifier. We're going tankless because we want to remove our crumbling chimney. I submitted a request yesterday online, got a call yesterday afternoon, Rob came out today. The quote is reasonable, financing is available, and he said they could get it done soon. And Rob not only tolerated my crazy dogs, he welcomed their affection. 10/10

Excellent

Gary from Franklin, OH

Excellent service

Beverly from Springboro, OH

Andrew did a very thorough job and was courtesy!

Great service with quality and experienced techs.

Teresa from Springboro, OH

Very nice tech. Explained well, good listener and appreciative to have communication from customer .

Excellent Service

Jeff from Springboro, OH

great service

Teresa from Franklin, OH

Very Considerate and very professional.