Technician came to inspect my furnace, was very professional and well mannered. Upon inspecting my furnace, he explained to me the issues it was having, as well as the many options available to asses my problem. All if this in a very thorough and clear way. He never mislead me into buying unnecessary warranties or to make repairs I didn't need. Overall he provided me with the best customer experience available and as a consumer I really appreciate that. I might even consider extending my ESM if that same technician comes and does all my repairs every single time. I would like to thank WeCare for hiring real professional technicians who know exactly what customer service is.
