Response from Western Heating & Air Conditioning:
Thank you Doreen
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Mark was timely, friendly and very helpful. He did a thorough inspection and explained things very well.
Response from Western Heating & Air Conditioning:
Kyrt, we sure have lucked out having Mark apart of our team and family at Western. So glad that you have enjoyed him and his knowledge at your service.
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We continue to be impressed with the service delivered by your technician Mark. He is both friendly and knowledgeable. He is always the one we hope you send out to our home.
Response from Western Heating & Air Conditioning:
Jane, you are so sweet and we are sure lucky to have Mark. You are more than welcome to always request Mark and we would be happy to help see that he is your technician.
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They were great. Very friendly, informative, quick to do what was necessary. Even got here a little early (instead of going to lunch 😉)
Response from Western Heating & Air Conditioning:
Debhora, We are delighted to hear that Mark was such a wonderful help to you.
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We had some issues with our water heater exhaust pipe and Mark was amazing to work with. He not only fixed the problem but took the time to show and explain why it needed to be a certain way to bring it up to code. He was very patient, professional and understanding. If i ever have a problem again I am going to specifically request Mark be our service representitive.
Response from Western Heating & Air Conditioning:
You are absolutely right about Mark, he is so wonderful to have apart of our Western team and even better he get's to service such amazing client's just like you Kim!
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The technician took his time and did really did a great job.
Response from Western Heating & Air Conditioning:
Mark is fantastic, so glad that he was able to service your home today.
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Response from Western Heating & Air Conditioning:
This is so wonderful to see Stephen, our technician Mark is simply amazing and very knowledgeable. All of us here at Western want to Thank You for taking the time to give him a 5 star review.
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Mark surveyed the situation very quickly, and repaired the necessary parts of the furnace. He listened to me and seemed knowledgeable and interested in what solutions would work best for me now and long term. I appreciated that very much.
Response from Western Heating & Air Conditioning:
Hi Linda, your review about Mark is spot on! He is such an amazing and talented technician. He also has a big heart and always on the look out to help our clients. Thank you for giving him such a warm review.
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Thank you for getting out quick and getting my heater up and running again! We appreciate Western Heatings prompt response and service!
Response from Western Heating & Air Conditioning:
Makes us happy to hear that you are staying warm, it is our pleasure to be able to help you.
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Very very good ! Mark was amazing ! Thank you.
Response from Western Heating & Air Conditioning:
You are very welcome Gary, so glad that Mark was able to help you.
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