235 S. Mountainland Dr.
Orem, UT 84058
8012248899

Local Reviews
for alpine, ut

Rated 4.9 out of 5 stars based on 27 customer reviews

Great service

Very thorough and knowledgeablie


Response from Western Heating & Air Conditioning (Orem):

Hello Virgil, thank you for having Ryan to your residence to do your AC tune up. We appreciate your 5 star review.

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Good Service

The technical service is always great. I am weary of the constant up-sale process. Looking for a new provider that will take care of me without the constant big dollar addons.

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Great service

They were thorough and very nice.


Response from Western Heating & Air Conditioning (Orem):

Janice, we appreciate you giving a 5 star review for Tyler H and Jordan S.

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Great service

Wesley answered all questions we had and explained everything for us.


Response from Western Heating & Air Conditioning (Orem):

Hi Greg, thank you so much for giving Wesley a 5 star review! We are so glad he was able to come and help with your home and answer all your questions.

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Great Service


Response from Western Heating & Air Conditioning (Orem):

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

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No wait time came same day I called! Excellent and efficient!


Response from Western Heating & Air Conditioning (Orem):

This is so wonderful to see Stephen, our technician Mark is simply amazing and very knowledgeable. All of us here at Western want to Thank You for taking the time to give him a 5 star review.

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Competent and pleasant service

Knew exactly what to do and fixed it quickly and effectively


Response from Western Heating & Air Conditioning (Orem):

Fantastic review for Jose, we are happy to hear that he was able to get the problem solved.

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Very Helpful

Great experience. Very knowledgeable installers. Fast, kind, and gave me good information about the humidifier and heating/cooling system.


Response from Western Heating & Air Conditioning (Orem):

Jenny, we hope you are enjoying your humidifier.

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Great service!

Great experience.


Response from Western Heating & Air Conditioning (Orem):

5 STAR! Thank you so much Erin!

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Great service

Adam was thorough in his investigation- explained the problem, what the fix entails, the length of time required to make the repair and reviewed pricing.


Response from Western Heating & Air Conditioning (Orem):

So awesome to see that Adam was meeting your expectations!

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Great Service

Adam was friendly and helpful. He explained the problem so that I could understand it. The price he quoted me was the price I paid.


Response from Western Heating & Air Conditioning (Orem):

Greg, so glad that Adam was very transparent.

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Western heating

Ty was able to spot some rust in my A/C that was overlooked probably. But because he checked my whole system he was able to find it. I am grateful he did I would like him to come every time I have been with WH for a long time and plan to stay with them for a longv time


Response from Western Heating & Air Conditioning (Orem):

Marjolyn, we are so thankful you took a moment to give such an amazing detailed review.

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Great service

Very good

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Great Service

Western's yearly check up service is great. It's very convenient to have them call and make an appointment for service instead of having to remember myself.

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excellent service, fast and efficient.

Mike was on time, very courteous, was able to quickly diagnose the problem, get the parts and fix the motor as a professional should.

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Job Locations
for alpine, ut

Hunter B.

Hunter B. Job Checkin

Eligible for 2800 rebate from utility company


Tyler H.

Tyler H. Job Checkin

Eligible for a 2800 in rebatesq


Taylor G.

Taylor G. Job Checkin

Came out for 4 msc tune ups. They have the home for 5 but the one ac is no longer in use. Found the ac for the upstairs shop. Has a leaking fan motor and the capacitor is testing below recommended amount. All filters are in good in all systems. All electrical components are testing properly and working properly for all other units. Systems what no other issues see health report card. Gave options for repairs and wsc. John will let us know what he wants to do. All systems were working properly when I left the call.


Wesley D.

Wesley D. Job Checkin

Performed 2 ac tune ups. Systems are running well. Main system filter was dirty, replaced with a new one. Rest of the systems are running well. Recommend surge protectors for equipment. Warranties do not cover surges. Both systems up and running when i left.


Ryan H.

Ryan H. Job Checkin

Performed two maintenance plan AC tuneups. Overall both systems are working well. The downstairs furnace had a high static pressure. See health report cards for more info. Installed new aprilaire conversion kit to downstairs furnace to help lower the static pressure. After doing so the static pressure was down where it should be. Also performed an evap coil cleaning and blower cleaning on the unit.


Easton F.

Easton F. Job Checkin

Shannon invited us out today for 2 AC tune ups! I started at the basement unit which overall is running correctly however, it is starting to show its age. There is some rust build up on the coil and the contactor at the condenser is in pretty rough shape. Moving on to the attic unit, initially the condenser would not kick on with a call for cool. I found that the contactor was not transferring proper voltage and that the capacitor was reading out of spec. After solving both of those issues, the condenser still did not kick on.. after quite the search I was finally able to find that a connection at the wet switch had come loose. All in all, both systems are cooling! Thank you for having us out today!


Wesley D.

Wesley D. Job Checkin

Performed ac tune up. Blower motor is over amping and has oil coming from the motor. Blower motor capacitor is running weak. Static pressure is high in blower cabinet. Temp split is to high. After looking at the outside unit, i noticed that the line set was starting to freeze. I used my refrigerant sniffer and found where it was coming from. Due to age of equipment. I would recommend replacement over repairs. Talked with you about having comfort advisor come and give a free estimate on replacement. You didn’t want to do anything at this time. System is up and running when i left.


Jeff M.

Jeff M. Job Checkin

14”-16” Round filter register 20x25 for convenience with existing filter register.


Jeff M.

Jeff M. Job Checkin

Call for noise complaint. Upon inspection no abnormal noises coming from either furnace the one set screw for the filter cabinet was a little loose so we did tighten it down so it wouldn’t jostle around. No abnormal noises at this point in time. For older furnace we can always upgrade to a like filter like the new furnace these will last longer and perform better as far as filtering.


Easton F.

Easton F. Job Checkin

AC tune up, test great. Clint came out to look at furnaces


Wesley D.

Wesley D. Job Checkin

Performed 2 ac tune ups. System look good. Filters are a little bit dirty. Both systems are running within specs. We talked about the ICM head pressure control for the one unit. That helps system run when it is cold outside. Both systems are within specs. Coils clean and both have surge protectors. IAQ is Operating correctly. Both system up and running when I left. Put both thermostats back to heating.


Jeff M.

Jeff M. Job Checkin

AC tune up refer to health inspection report form. Static pressure is high because the lack of return making it into equipment. This will effect efficiency equipment runtimes and overall longevity. Recommend adding a return. Blower motor capacitor has a 6.7% drop and is recommended to be replaced once a 5% drop is observed. There does appear to be potentially something wrong with refrigerant charge given temperature split inside and on searching with refrigerant detector did find both service valves leaking. Tightened the valve cores down as much as possible and rechecked they are still leaking mildly. Recommendations refer to estimates.


Spencer D.

Spencer D. Job Checkin

Complete AC tuneup on both units also replaced customers humidifier tank and cleaned the blower wheel


Ben N.

Ben N. Job Checkin

I came to do a prepaid ac tune up. There is a water leak at the inside unit. We need to redo the pvc drain line. The humidifier is leaking and needs a new pad. They do not have a wet switch. The filter is dirty. Today I did an ac tune up. I changed the filter. I put one of there humidifier pads in for them. I teflon taped the fitting leaking at furnace. They did not want a wet switch today. The ac is ready to run this summer.


Ben N.

Ben N. Job Checkin

I came to do a prepaid ac tune up on a 2011 bryant ac. The contactor has pitting and burning. They have not added ac renew. They are up for renewal on there monument club. Today I did a 29 point ac tune up. I changed the filters. They renewed there monument club for one year. They replaced there contactor. They added ac renew to there system. The ac is ready to run this summer.