Chris has a great attention to detail and is always willing to help us with our Energy Star Program
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very responsive and gets the job done!
Overall Experience
Quality
Price
Convenience
Working with Chris is always easy. He is almost always available to talk and responsive to when I have something I need help with. Willing to answer any questions I have and always trying to make things right for me and the client.
Overall Experience
Quality
Price
Convenience
Chris is quick to respond and is a man of his word. He is passionate about what he does and is quality driven.
Overall Experience
Quality
Price
Convenience
I, Seth Peters, am a 18-year veteran and Employee #1 of Westin Air. We specialize in WaterFurnace geothermal, daiken and mitsubishi many split and whole home equipment, new construction and replacement installs
Overall Experience
Quality
Price
Convenience
Chris takes pride in his works and cares about things getting done properly!
Overall Experience
Quality
Price
Convenience
Always on top of his game and knows everything that’s is happening in all his communities.
Overall Experience
Quality
Price
Convenience
Great service and great price!
Overall Experience
Quality
Price
Convenience
Great company. Always feel like they are looking out for me, from the time I call and make my bi-yearly appointments to the time the maintenance is complete and they walk out the door....top performance, top customer service. Thank you.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Seth provided excellent service as well as a descriptive report of all work done. He also provided some good tips to keep that we could do to keep things in proper working order. Thanks.
Overall Experience
Quality
Price
Convenience
Very positive experience. Seth answered all questions and concerns we had.
Overall Experience
Quality
Price
Convenience
THE MAN YOU SENT WAS VERY NICE AND DID A GREAT JOB. I FEEL VERY GOOD THAT I WILL NOT HAVEANY PROBLEMS THISWINTER.
Overall Experience
Quality
Price
Convenience
Replace high limit and verify operation. Unit was cycling on limit flashing in and out while messing with wiring. Unit stopped showing problems but homeowner wanted to be proactive so limit was replaced.
Upon arrival, system has a tripped rollout switch. Reset switch and performed test run of system. During system test, performed a combustion analysis to test integrity of the heat exchanger. Upon insertion of the combustion analyzer, the system read approximately 300ppm COAF, before immediately shutting off on CO threshold exceeded safety measure. System is not safe to operate and has been disabled to prevent operation. Due to the age of the system, 2009, replacement of the furnace is necessary.
Outdoor fan motor bearings are in initial stages of failure. Recommend replacement of fan motor before total failure. Motor has been ordered and Westin will call back to schedule once part is in hand.
Replaced inducer assembly Signed up for gold maintenance Parts are NOT under warranty
Replace blower wheel and motor under manufacturers parts warranty to help dampen the noise heard near return air in hall way. If noise is still over comfort levels I would advise having us slow down stage 2 blower speeds only if noise is still problematic.
Gas heating preventative maintenance performed basement Check filter - 20x25x4 due soon Clean flame sensor Inspect burners - no concerns Ohm test igniter: 56.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: new today Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 2.72 Check amp draw on inducer motor:0.62 Check delta T - 66° Furnace is in optimal running conditions Gas heating preventative maintenance performed 2nd floor Check filter - 20x25x4 due soon Clean flame sensor Inspect burners - no concerns Ohm test igniter: 58.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: new today Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 2.32 Check amp draw on inducer motor:0.51 Check delta T - 68° Furnace is in optimal running conditions
Found leak in same spot from previous repair. Need to return and perform repair again.
Upon arrival, inspected overlook system found no major concerns with unit. Inspected boilers per Ralph request and boiler #2 was faulted and needed restarted. After restarting boiler 2 temp went from 109 to 160. Once boiler was back up and running changed out all filters for house and car barn. Opened overlook doors to allow master bed air into overlook. Master bed system sounds to have a bad blower motor/blower wheel humming loudly at system and spreading through nearby registers. Warranty motor should be quoted to reduce noise. Pool house is not accessible today due to the snow. It is 2ft+ deep in most places.
Upon arrival, inspected system and found no current problems. Homeowner informed me that furnace was flashing a code 3. Trudge through 2foot deep snow to check vent pipe. Pipe is buried on roof with snow. Chop intake stuff towel into fresh air side and allow furnace room to intake air. -homeowner wants a 90 installed and the pipe capped off with 2” cap to prevent future problems. Informed him to have a handyman cut an intake into furnace room using return grills before installing cap and 90. May change it to having drain added and pipe extended on roof not sure of direction to go.
Found furnace in lockout 3 furnace is cycling due to no oxygen exhaust is under snow on roof. Rigged intake to pull from closet.
Humidifier set point at 50% humidity, building at 48%. Humidifier working but too hard for weather conditions. Lowered set point to 35% to prevent future issues.
Upon arrival inspected system and found oil dripping from discharge line. Traced back to the compressor discharge. Unit needs refrigerant recovered and weighed in. Will build quote Monday Perform recovery, braze compressor discharge fitting pressurize blow pressure after passing leak down and and pull vacuum and verify vacuum holds. Charge 90oz into system and test run.
Corrected water leak on fan powered humidifier Connected web links to new wifi