Greg and his colleague did awesome job balancing and providing recommendations. He also uncovered an issue that was kind a hidden.
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We have used Weston air on several properties and the service is always professional and mechanically well done. The price is fair. What we like is that it’s very realizable,
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We have been a customer of Westin Air for four years now and recently had our old HVAC system replaced by Westin Air. They are the most professional HVAC company we’ve ever had with outstanding service and technical excellent. When I had a question about a new sound from our new system when turning on the furnace, Wes the owner personally came to the house to check it out (the sound was normal to the new system). What service! If you have any HVAC needs, call Westin Air.
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Showed up in a timely manner and explained everything very well
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Always there when I need them. And always ready to help out when I am in a pinch. Great guys to work with.
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Chris has a great attention to detail and is always willing to help us with our Energy Star Program
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Very responsive and gets the job done!
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Service man showed up on time. Found part to be replaced and explained the problem. Also, gave us an overall status of the unit.
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Working with Chris is always easy. He is almost always available to talk and responsive to when I have something I need help with. Willing to answer any questions I have and always trying to make things right for me and the client.
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Westin Air continues to exceed my expectations for responsiveness and quality of service! Everyone is extremely friendly, understand and accommodating to help make the situation right! I would highly recommend Westin Air to anyone who wants a reliable, friendly and HONEST HVAC company!!
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Chris is quick to respond and is a man of his word. He is passionate about what he does and is quality driven.
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I, Seth Peters, am a 18-year veteran and Employee #1 of Westin Air. We specialize in WaterFurnace geothermal, daiken and mitsubishi many split and whole home equipment, new construction and replacement installs
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Chris takes pride in his works and cares about things getting done properly!
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Replaced inducer assembly Signed up for gold maintenance Parts are NOT under warranty
Brittle wire broke off Replaced bad connection System heating normally at this time. Ran both heating systems to verify 0ppm carbon monoxide present at this time.
Heat exchanger failed Propane wants quotes for full system and furnace only Furnace and AC Furnace and heat pump Bryant and Daikin options for full system replacements Include price option for bypass humidifier Floor to supply trunk 62" high 21" wide 50' line set 50' exhaust 8x24 return drop Siemens breaker panel 30A currently for outdoor unit
Instsll warranty Fp1 sensor is reading incorrectly and causing system to trip on fp1 sensor. On site, sensor read 18f while fieldpiece probe read 28f. Will need to get new sensor and return to replace. Called waterfurnace and left voice-mail. Replaced faulty fp1 sensor and test ran system. Verified corrdct reading with temperature probe. System is operational with no errors.
Service Warranty Stored faults for ignition failure Furnace operating normally upon arrival Burner crossover ignition is normal Electrical connections to gas valves are tight and secure Pulled and cleaned flame sensor Verified correct gas pressure for all 3 fire rates Could not duplicate ignition issue
Gas heating preventative maintenance performed Check filter - 20x25x1 clean Clean flame sensor Inspect burners - clean no concerns Ohm test igniter: 56.7 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: due soon Inspect exhaust flu - 2” pvc no concerns Set thermostat for heat Check amp draw on blower motor: 6.57 Check amp draw on inducer motor:0.46 Check delta T - 80° adjusted speeds to lower temp rise to 70° Furnace is in optimal running conditions
Preventative maintenence inspection on 2019 Waterfurnace 5 Series geothermal system running in great condition. Current air filter is in good condition. Check again in 1-2 months. Inspected blower and compressor for anything unusual. Nothing of concern found. Test ran operation of electric heat strips. All strips are operating properly and within Amp draw specifications. Blower motor is operating properly. Electric strip heat temperature rise is within specs. Test ran system in geothermal heating mode stage 2. Temperature rise, ground loop pressure and temperature drop, and refrigerant temperatures are all within specifications. Did not check refrigerant as there are no issues suspected. System did not have any operational fault codes. Only hot water generation limit and system reset codes. These codes are normal and do not indicate any issues with the system. Waterfurnace is operating properly, efficiently and ready for Winter.
Parts warranty inducer Signed up for gold monthly maintenance plan
Gas heating preventative maintenance performed Check filter - 16x25x4 new today left with homeowner. Clean flame sensor Inspect burners - clean no concerns Ohm test igniter: .64 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: ok #35 panel @30% Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 7.72 Check amp draw on inducer motor:0.32 Check delta T - 62° Furnace is in optimal running conditions
Heard motor ramp up and almost immediately slow back down when first on site and next to unit aswell. Checked for any codes stored in the system. Most recent code was E99 for system reset caused by power reset. Office staff used Aurora Web Link website to check and confirm any unusual operation for today and Wednesday the 4th. No unusual measurements or codes were found. System is controlling the operation properly with no issues found or suspected. Will call Waterfurnace to verify any information.
Kitchen system tripped low refrigerant pressure cutoff for compressor 2 circuit Added 1lb R422b System has a history of leaks Compressor one is dead Due to age and amount of issues, recommend replacing the system Master bedroom system compressor contactor had burnt out contacts Replaced contactor System operating normally at this time
Inspected furnace for cause of overheating and found no major concerns with unit gas pressure at 3.10 blower speeds on high. Filter was clogged with white dust suspected from humidifiers. Advised to run purified water or replace humidifiers with a whole house installed in the hvac. Found loose exhaust clamp for furnace. Tightened clamp down and informed homeowner of concern. Advised maintenance should be performed 2 times a year once spring once fall.
Multiple systems are beign controlled by duct mounted controllers that are not very accurate. Wire up units 2,3, and 5 for thermostat humidifier control and set to 45% on all thermostats
Upon arrival inspected system and unit was heating properly upon arrival. Customer had noticed unit was not heating very well and called us out, inspected system and unit is working properly just in low settings. Informed homeowner humidifier was shut off, and dampers were closed off to some portions of the house. Return temp 64° supply temp 88° no heat strips active at this time. Unit is properly functioning.
Adjusted temperature rise on both furnaces Corrected wiring issues on basement furnace Temp rise for upstairs was 45⁰ Temp rise for downstairs was 54⁰