Greg and his colleague did awesome job balancing and providing recommendations. He also uncovered an issue that was kind a hidden.
Overall Experience
Quality
Price
Convenience
We have used Weston air on several properties and the service is always professional and mechanically well done. The price is fair. What we like is that it’s very realizable,
Overall Experience
Quality
Price
Convenience
We have been a customer of Westin Air for four years now and recently had our old HVAC system replaced by Westin Air. They are the most professional HVAC company we’ve ever had with outstanding service and technical excellent. When I had a question about a new sound from our new system when turning on the furnace, Wes the owner personally came to the house to check it out (the sound was normal to the new system). What service! If you have any HVAC needs, call Westin Air.
Overall Experience
Quality
Price
Convenience
Showed up in a timely manner and explained everything very well
Overall Experience
Quality
Price
Convenience
Always there when I need them. And always ready to help out when I am in a pinch. Great guys to work with.
Overall Experience
Quality
Price
Convenience
Chris has a great attention to detail and is always willing to help us with our Energy Star Program
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very responsive and gets the job done!
Overall Experience
Quality
Price
Convenience
Service man showed up on time. Found part to be replaced and explained the problem. Also, gave us an overall status of the unit.
Overall Experience
Quality
Price
Convenience
Working with Chris is always easy. He is almost always available to talk and responsive to when I have something I need help with. Willing to answer any questions I have and always trying to make things right for me and the client.
Overall Experience
Quality
Price
Convenience
Westin Air continues to exceed my expectations for responsiveness and quality of service! Everyone is extremely friendly, understand and accommodating to help make the situation right! I would highly recommend Westin Air to anyone who wants a reliable, friendly and HONEST HVAC company!!
Overall Experience
Quality
Price
Convenience
Chris is quick to respond and is a man of his word. He is passionate about what he does and is quality driven.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I, Seth Peters, am a 18-year veteran and Employee #1 of Westin Air. We specialize in WaterFurnace geothermal, daiken and mitsubishi many split and whole home equipment, new construction and replacement installs
Overall Experience
Quality
Price
Convenience
Chris takes pride in his works and cares about things getting done properly!
Overall Experience
Quality
Price
Convenience
Preventative maintenence inspection on Trane high efficiency furnace running in good condition. Clean Effects pre filter cleaning. Clean flame sensor and check ignitor ohms. Visual inspection of burners. Flush condensation trap and drain lines Humidifier pad is in dirty condition and could cause a leak. Edmsaid they will get a new humidifier pad themselves. Test ran furnace in heating mode from thermostat. Temperature rise is within specs. Blower and inducer motors tested good. Pvc flue vents in good condition and no sign of leaks. 0PPM CO detected during testing. Humidifier tested during heating mode test. No issues found or suspected with equipment at this time. System is operating properly, efficiently and ready for Winter.
Gas heating preventative maintenance performed Check filter - clean Clean flame sensor Inspect burners - no concerns Ohm test igniter: 52 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 4.31 Check amp draw on inducer motor:0.83 Check delta T - 64° Furnace is in optimal running conditions
Preventative maintenence inspection on Trane standard efficiency gas furnace running in good condition. 16x25x1 air filter in decent condition. Check again in 1-2 weeks due to remodel work. Clean flame sensor and check ignitor ohms. Visual inspection of burners. Test ran in heating mode from thermostat. Temperature rise is within specs. Blower and inducer motors tested good. Galvanized B-vent in good condition and no sign of leaks. 0PPM CO detected during testing. System is operating properly, efficiently and ready for Winter. Will need to be rescheduled for humidifier install.
Upon arrival inspected system and found noise coming from hot water regeneration on Waterfurnace. Turned off HWG on Waterfurnace and collected photos of pump for replacement
Honeywell bypass humidifier and duct-mounter humidistat are currently functioning normally and was set to 40% Thermostat indicates the house only 28% Humidity We turned the humidistat all the way up Allow 24hrs to see if humidity level increases in the house If the current humidifier cannot provide adequate humidification capacity, we recommend installation of a steam humidifier An electrician will need to provide the required electrical power to the vicinity so we can tie into it. 1/2" cold water line is in the mechanical room Current humidifier has hot water tied to it
Mini split outdoor unit laying on its back. I could have blown over from wind or it could have been vandalized. Ice on the edge of the roof line makes getting up impossible today We will need to return after it thaws and assess the damage to the unit Best case it just needs stood up, allow the Compressor oil to settle back to the bottom for 24hrs and see if it runs Worst case, the Compressor has failed as a result of laying on its back and trying to run. **this will require unit replacement**
Gas heating preventative maintenance performed Check filter - 16x25x1 clean Clean flame sensor Inspect burners - clean Ohm test igniter: 50.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: n/a Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 4.3 Check amp draw on inducer motor:0.67 Check delta T - 48 Furnace is in optimal running conditions
Preventative maintenence inspection on Lennox standard efficiency furnace running in good condition. 16x25x1 air filter in decent condition. Check again in 1-2 months. Clean flame sensor and check ignitor. Visual inspection of burners. Helen mentioned a noise when starting up. Duringntest run, nothing unusual was heard. Noise that is being heard is the exhaust motor and is operating normally. Test ran in heating mode from thermostat. Temperature rise is within specs. Blower and inducer motors tested good. Galvanized B-vent is in good condition with no sign of leaks. 0PPM CO detected during testing. System is operating properly, efficiently and ready for Winter.
Upon arrival inspected system and found blower motor not operational as stated from homeowner. Inspected blower and unit getting power but not coming on. ECM motor is bad and needs replaced. GeoCool/mrcool geothermal support was unavailable when I called.
2013 Lennox 2 stage 96% Not showing an active call for heat despite thermostat saying so Reset power to furnace. System operating normally at this time
Preventative maintenence inspection on Tempstar high efficiency furnace running in great condition. 16x25x4 air filter is new today. Clean flame sensor and check ignitor. Visual inspection of burners. Flush condensation trap and drain lines. Run test unit in heating mode from thermostat. Temperature rise is within specs. Blower and inducer motors tested good. Pvc flue vents in good condition and no sign of leaks. 0PPM CO detected during testing. System is operating properly, efficiently and ready for Winter.
Gas heating preventative maintenance performed Check filter - 20x25x1 clean Clean flame sensor Inspect burners - no concerns Ohm test igniter: 56.2 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: #35clean - water on air open set to 35% Inspect exhaust flu - no concerns Set thermostat for heat Check amp draw on blower motor: 4.21 Check amp draw on inducer motor:0.74 Check delta T - 52° Furnace is in optimal running conditions
Warranty control board replacement of universal board.
5 series water furnace Last lockout E11 fault (freeze protection 1 and 2 sensors) Suspect ABC board fault System is operating properly at the current time We will send a quote to replace ABC board ASAP
Upon arrival, both main breaker panel and internal disconnect breaker were tripped. Turned thermostat off and attempted to reset power. Both breakers go back on with no trips and ther is 208V to the system. First tried to test run fan only, and found that the blower will not kick on. Blower relay clicks and is supplying motor with proper voltage, but no operation. Blower motor has failed and will need replaced. Suspect that blower motor shorted internally leading to breakers tripping and has completely internally failed leading to no breakers tripping even when power is supplied. Quote for blower motor replacement will be made and sent over Friday, January 2nd, sometime in the morning.
