Excellent service, repairman came quickly and took care of my problem quickly. very happy with price and everything!
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Seth was great. He was very thorough in performing an annual service for our furnace and AC units.
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Seth did an excellent job. He is always easy to work with. I'm glad Westin did the furnace replacement. A great company to work with.
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Geothermal replacement. A couple of issues but Westin corrected them all. We used Westin to later replace a humidifier and plan to use them for an HVAC system in a condo we own.
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Love , all the staff, and Seth is really great , he cares about the customers, I can tell it’s not an act
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Seth was very professional and courteous. He took the time to explain the new system with me and answered all my questions. He was on time and did quality work.
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Seth is a great guy to have on your team. Doesn't mind if watch and ask questions.
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Fit us in the schedule in a few days and fixed our AC at a reasonable price
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Westin Air has been very helpful. They are always on time and courteous. I would recommend them if you need your furnace repaired.
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Goodman single stage furnace locked out ignition attempts Reset power Gas valve not opening Verified 24V present at gas valve Put wires back and gas valve began operating normally Jostling the electronics on the gas valve causes interruption in operation Recommend replacing the gas valve to prevent further malfunction Furnace is currently operating Discussed maintenance plans, discounts and repairs Currently in contract with another company who would not respond to emergency service After canceling existing contract, will sign up for gold plan and replace gas valve. Ideally, on the return visit, perform heating maintenance and replace the gas valve at the same time.
Looked at 3 Reznor unit heaters One has two small cracks in the heat exchanger, but it is operational Discussed carbon monoxide risks Other unit needs a new spark module and fan control thermostatic switch. Third unit had a bad thermocouple. Replaced thermocouple Unit is operating normally at this time.
2010 Bryant single stage 93% efficient natural gas furnace. Tripped out on a 31 fault, pressure switch stuck open Found secondary heat exchanger full of water Removed condensate trap Washed trap out thoroughly in the sink 20x25x1 Filter is brand new Flame sensor appears to have been cleaned very recently (yesterday?) Set gas pressure to 3.2"wc with reference to the burner box Ran combustion test (readings are attached to this invoice) Furnace is operating within factory specifications at this time. Signed up for silver maintenance plan Approved drain line modifications for AC condensate drain: removed p-trap (point of clogging for AC condensate), replaced cut section of pipe and installed a vent Tee fitting.
Furnace is tripping the blocked vent limit safety. Chimney is blocked by something Need a chimney person to figure out and fix the venting issue
Call back from yesterday. Adjustments yesterday had brought the temperature rise within the range of 40-70 at 65F during the test run. Adjusted blower speed to speed 14 to bring temperature rise to 52F. Test ran for approximately 20 minutes and temperature rise did not move higher or lower than 52F. System is operating properly.
Gas heating preventative maintenance performed basement Check filter - 20x25x4 new today gold Clean flame sensor Ohm test igniter: 78.6 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: humidifier not in use Inspect exhaust flu - no concerns 3” pvc Set thermostat for heat Check amp draw on blower motor: 9.8 Check amp draw on inducer motor:1.4 Check delta T - 67° Furnace is in optimal running conditions Gas heating preventative maintenance performed attic Check filter - 16x25x4 new today gold Clean flame sensor Ohm test igniter: 56.3 Inspect wiring for loose connections and/or hot spots - none found Inspect exhaust flu - round pipe no concerns Set thermostat for heat Check amp draw on blower motor: 3.5 Check amp draw on inducer motor:0.8 Check delta T - 59° Furnace is in optimal running conditions
Replacement warranty. Upon arrival, furnace was locked out in code 13.1 for excessive limit trips. Reset furnace and test ran. Gas pressure was at 3.8inwc and on speed 8 fan which put the temperature rise above specs. Set gas pressure to 3.2inwc and set fan speed to 9. Test ran operation for approximately 20 minutes to verify operation.
Perform heating maintenance on four systems. Replace filters for all but RTU outside due to no stock on visit. Clean all flame sensors Check igniter on each system no concerns 16x25x1 new for entertainment room/gym 20x25x1 new 2nd floor 20x25x1 new 1st floor/basement All unit delta T within spec. Flush drain traps on 1st and 2nd floor main house units, basement had remnants of a mud wasp nest inside it All systems heating properly at this time. Test ran and inspected gym system but will return Friday to change the filter Replace air filter for gym system photo in file 24x30x2
Install Daikin Aurora Ductless System *Variable Speed Heat Pump: Model #: RXT15AVJU9 Serial# Y006454 15,000 BTU's 21 SEER2 - 12 EER2 - 10.5 HSPF2 Heating Operation at -13 Degrees & Above *Daikin Wall Mounted Air Handler Model #: FTXV15AVJU9 Serial# Y000497 Hand Held Remote Control Long Life Washable Filter Installation: * Installation of electric wiring whip & disconnect * Start up and commission new system * High Voltage Electric Warranty: 12 Year Daikin manufacturers Parts Warranty (Annual maintenance must be performed) 2 Year Westin Air Labor Warranty (Annual maintenance must be performed)
Upon arrival inspected furnace cabinet where water seemed to be sourced. Found small puddle inside cabinet. Upon further inspection was not able to find any additional wet spots or leaks. Unit seemed to be freezing and dripping overnight as homeowner stated unit wouldn’t cool at night. Check pressures and had 220 head and 70 suction with ice forming. Line was 33°. Filter is clean. Fan is operational and set to speed 14 for approx 1300 cfm. Static reading 0.45 blower 0.15 coil.
Preventative maintenence inspection on 2016 Waterfurnace 7 Series geothermal unit. Blower and compressor compartments in clean condition. 30x32x2 air filter in good condition. Test ran in electric strip heat with 29F temperature rise. All heat strips come on properly at 20A. Test run geothermal heating with 23F temperature rise. Refrigerant pressures are within spec for heating mode. Variable speed flow center and loop pressures are within spec. Electric strip heat and geothermal heating tested together with temperature rise of 49F. All measurements made withing specifications. System is operating properly, efficiently and ready for Winter.
Performed 4 system heating maintenance Corrected wiring for both humidifiers and verified proper operation Changed settings to minimize propane consumption Run tested all 3 geothermal heat pumps Run tested all 3 propane furnaces No adjustments required Cleaned flame sensors Condensate traps are clear Filters are all good except the north basement system controlling the master bedroom, it needs a filter change Opted to buy her own filters and change when they arrive Fixed a condensate leak on the south basement system Washed filters for both mini split heads Sprayed no-rinse coil cleaner on both indoor coils Verified drains are clear Outdoor coil is in good shape, no need for a washing at this time All 4 systems are clean and ready for heating season!
Bryant Preferred 96 2-Stage Gas Furnace Model #: 926TC60100V21 Serial #:3225A46819 100,000 BTU's - 96% AFUE Bryant Single-Stage Air Conditioner Model #: GA5SAN54200W Serial #:3025G04765 3.5 Ton - 13.8 SEER2 Puron Advance Refrigerant, R-454B Matching Cased Coil: CVAVA4221XMA Serial #:2725J14639 Installation: * Reconnect to existing gas line and high voltage electric * Transition to existing supply and return ductwork * Start up and commission new system * Honeywell Vison Pro 8000 Thermostat * 1" Standard Filter Rack Warranty: 20 Year Bryant manufacturers Heat Exchanger Warranty (Annual maintenance must be performed) 10 Year Bryant manufacturers Parts & Compressor Warranty (Annual maintenance must be performed) 2 Year Westin Air Labor Warranty (Annual maintenance must be performed)
Construction warranty Master bedroom zone damper is stuck open Buzzing noise from locked up damper motor Removed and unwired motor, verified damper moves freely by hand Whistling in the pantry is from the basement zone calling and upstairs zone closed. Turned off basement thermostats